Employee Relations Officer

Testronic

Employee Relations Officer at Testronic improving employee experience and resolving workplace issues. Managing relations and compliance with labor laws in a hybrid work environment.

Posted 6/17/2026full-timeMandaluyong City • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support employees and managers with workplace concerns and employee relations matters.
Manage and help resolve employee issues, including grievances, conflicts, and disciplinary cases in line with company policies and labor regulations.
Build positive relationships across teams and encourage open and effective communication.
Partner with HR and leaders to improve employee engagement and workplace culture initiatives.
Gather employee feedback through conversations, surveys, and other engagement activities.
Identify trends, concerns, and opportunities to improve the employee experience.
Ensure compliance with employment laws and internal policies.
Maintain accurate documentation and records related to employee relations cases.
Prepare reports and share insights with HR leadership when needed.
Support training and awareness activities for managers and employees on employee relations topics and best practices.

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration, or a related field.
At least 4 years of experience in Employee Relations, HR Operations, or a similar HR role.
Good understanding of labor laws and employment practices.
Strong communication, interpersonal, and conflict-resolution skills.
Ability to handle confidential and sensitive information professionally.
Comfortable managing difficult conversations and finding balanced solutions.
Proactive mindset with a practical and people-oriented approach.
Amenable to work in shifting schedule.
Strong English communication skills.

Benefits

Comp & perks

Professional growth in an international environment.
Health insurance and other statutory benefits.
Hybrid setup (3 days onsite at Mega Tower office).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relationsHR operationslabor lawsemployment practicesconflict resolutiondocumentationreport preparationemployee engagementworkplace culture initiativestraining and awareness

Soft Skills

communicationinterpersonal skillsconflict-resolutionproactive mindsetpeople-oriented approachability to handle confidential informationmanaging difficult conversationsbuilding relationshipsgathering feedbackinsight sharing

Certifications

Bachelor’s degree in Human ResourcesBachelor’s degree in Business Administration