QA Training Specialist
Testronic
full-time
Posted on:
Location Type: Hybrid
Location: Mandaluyong City • Philippines
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Tech Stack
About the role
- Partner with the L&D Manager to design and execute training strategies aligned with HR and organizational objectives.
- Deliver onboarding, QA technical training, and skills development sessions for testers and relevant teams.
- Facilitate training on QA fundamentals, testing workflows, bug reporting, test case execution, and project quality standards.
- Conduct soft skills, compliance, and HR-led training sessions as required.
- Develop engaging learning materials, including manuals, simulations, e-learning modules, and workshop content.
- Ensure training documentation remains current and aligned with tools, processes, and industry standards.
- Create digital learning content such as video guides, microlearning modules, and gamified learning assets.
- Conduct training needs assessments in coordination with QA Managers and Operations.
- Recommend learning interventions to address technical, behavioral, and performance gaps.
- Provide coaching support and track employee progress for HR documentation and performance monitoring.
- Work closely with QA Managers, Test Leads, and Project Directors to ensure training supports operational and project goals.
- Support HR initiatives related to career development pathways and competency frameworks.
- Assist in the development and delivery of certification readiness programs (e.g., ISTQB and internal QA pathways).
- Track training attendance, assessments, feedback, and effectiveness indicators.
- Analyze learning data and generate insights for HR, QA Leadership, and Operations.
- Prepare and present training progress reports and recommendations to the L&D Manager and leadership team.
- Integrate learner feedback and emerging QA methodologies into training programs.
- Ensure training activities comply with confidentiality, data privacy, and client security requirements.
- Support audits and documentation requests related to training and learning programs.
Requirements
- Bachelor’s degree in any field (Computer Science, Game Development, Software Engineering, HR Development, Education, or related disciplines preferred).
- Minimum of 3 years hands-on QA experience in software or game testing.
- At least 2 years of experience in training delivery, instructional design, or Learning & Development within a technical or QA-focused environment.
- QA certification such as ISTQB (Foundation or Advanced) or equivalent.
- Experience with game testing workflows across multiple platforms.
- Strong knowledge of QA methodologies, including functional, regression, performance, and usability testing.
- Experience using bug tracking and test case management tools (e.g., JIRA, TestRail).
- Familiarity with SDLC and Agile/Scrum methodologies.
- Proven experience coaching testers for certification readiness and advanced QA practices.
- Strong instructional design, facilitation, and presentation skills.
- Ability to manage multiple training initiatives and deadlines.
- Strong collaboration skills, adaptability, and a continuous improvement mindset
Benefits
- Paid leaves.
- HMO plus 1 dependent upon regularization.
- Hybrid work setup (3 days onsite, 2 days WFH).
- Opportunity to work in a fun, friendly, and supportive environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QA methodologiesfunctional testingregression testingperformance testingusability testinginstructional designtraining deliverycoachingtraining needs assessmentlearning data analysis
Soft skills
collaborationadaptabilitycontinuous improvementpresentation skillsfacilitationtime managementcoaching supportcommunicationorganizational skillsproblem-solving
Certifications
ISTQB FoundationISTQB Advanced