TestEquity LLC

Location Support Specialist

TestEquity LLC

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

JuniorMid-Level

About the role

  • Receives and Stocks weekly and emergency replenishment shipments
  • Inspects weekly replenishment shipments to ensure correct quantities and products have arrived on site
  • Completes inventory cycle counts on a weekly or quarterly basis to ensure accurate inventory levels are reflected in our vendor managed inventory software
  • Maintains vendor managed inventory areas are clean, safe, organized, and labeled accurately according to company standards
  • Resolves on-site customer issues promptly and accurately in a manner that will retain and promote customer loyalty
  • Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve issues that arise on-site
  • Effectively and efficiently interacts with customers (face to face) to discuss their on-site needs and forwards these needs to the sales team to fulfill
  • Communicates regularly with the sales team and customer as needed
  • Takes personal ownership for meeting established individual and team metrics and company standards
  • Completes administrative tasks on non-scheduled stock days (Up to 2 hours per week)
  • Indirectly responsible for product quality
  • Other duties as assigned

Requirements

  • High school diploma or GED is required
  • 2+ years of Customer Service is required
  • Inventory Management experience is preferred
  • Must be at least 18 years old
  • Must have a reliable mode of transportation
  • Must be willing to travel to customer sites in the designated area
  • Must pass a background clearance and drug screening
  • Effective communicator, comfortable interacting with customers and the sales team in a professional manner in person, over the phone, and email
  • Must be computer literate and able navigate required software programs including Microsoft Teams and Microsoft Outlook
  • Stockroom experience is preferred
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
inventory managementadministrative taskscycle countsproduct quality
Soft skills
customer serviceteamworkcommunicationproblem-solvingcustomer loyalty
Certifications
high school diplomaGED