Analyzes and collects monies due on new and existing customer accounts
Researches and resolves accounts on the over 60/90 day past due report
Uses various sources of credit information to examine the potential of new accounts and review existing accounts
Inputs data and creates accurate accounts records utilizing applications software
Supports and encourages continuous improvements on company processes
Proficient in managing multiple project-oriented tasks effectively, prioritizing multiple projects, and working independently in a team-oriented environment
Collection of past due balances through verbal and written communication
Research and investigate invoice discrepancies in a timely manner
Root cause identification and removal of payment barriers for customers
Issue billing adjustments on pricing discrepancies
Process adjustments on customer accounts
Input resolution data for monthly over 60/90 day report
Process and analyze aging reporting for customer portfolio
Create standard invoice credits for promotional / BU spending on A/R
Utilize third party application for statement automation and customer dunning letters
Recognize a customer complaint and forward to the appropriate personnel based on TMC’s Quality Policies and Procedures
Protects organization’s value by keeping information confidential
Other responsibilities as assigned by Management
Participate in project performance team meetings on behalf of the job unit in order to provide ideas, methods or processes for unit/company performance improvements

Requirements

Associates Degree preferred
2 years credit and collection experience / accounts receivable strongly preferred
Experience in JD Edwards and/or SAP ERP strongly preferred
Must be proficient with Microsoft Office - particularly MS Excel- (V-lookups, Pivot Tables, and general spreadsheet implementation)
Strong organization skills with the ability to multitask and work under deadlines
Knowledge of basic accounting principles preferred
Possess strong communication skills both verbal and written
Attention to detail with a demonstrated high level of accuracy to enter data and report/research results
Ability to analyze information to resolve customer account discrepancies

Benefits

annual bonus
paid vacation
paid holidays
health, dental and vision benefits
401(k), with matching contributions
tax advantage savings accounts
legal plan
voluntary life and AD&D insurance
voluntary long-term disability
short term disability
critical illness and accident insurance
parental leave
personal leave
tuition reimbursement
travel assistance
employee assistance program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

credit and collection experienceaccounts receivabledata entrybilling adjustmentsinvoice discrepanciesaging reportingroot cause analysisproject managementaccount reconciliationdata analysis

Soft Skills

strong communication skillsorganization skillsattention to detailmultitaskingindependent workteam-orientedproblem-solvingtime managementcontinuous improvementconfidentiality

Certifications

Associates Degree