Terry Black's Barbecue

Manager

• Provides general supervision, including interviewing and hiring, employee engagement, personal attendance, and training.
• Contributes to the restaurant's progress and growth.
• Sets an example to team members of commitment and process expertise.
• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.
• Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the company leadership.
• Performs other duties as assigned.

Assistant General Manager

Sales

• Identify and secure new catering clients through innovative sales strategies and community engagement
• Focus on booking onsite events at our venue and coordinating offsite catering services for external locations
• Cultivate lasting relationships with repeat customers to drive loyalty and consistent business growth
• Represent Terry Black’s Barbecue at networking events, industry expos, and community functions
• Develop tailored catering proposals and finalize contracts to balance client satisfaction and profitability
• Collaborate with clients to craft customized barbecue menus and coordinate event logistics for both onsite and offsite events
• Mentor and guide the catering team to deliver outstanding customer experiences consistently
• Track catering sales performance and provide actionable insights to leadership

Assistant General Manager

Catering Sales Manager