Billing Operations Officer
SD Worx
ERP
Accounts Receivable Analyst
TerrAscend
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteSalary
💰 $60,000 - $75,000 per year
Job Level
Junior
Tech Stack
ERP
About the role
- At TerrAscend, we don’t just grow cannabis — we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we’re here to elevate lives. As a trailblazer in the cannabis industry, our roots run deep and our sights are set high. If you're ready to shape the future of cannabis with a team that believes in quality, care, and community — let’s grow together.
- We are looking for an experienced customer facing, Accounts Receivable Analyst, to assist with applications of customer relations, accounts receivable payments and invoicing, aging analysis, start to finish monthly reconciliations, collections, and interjects process improvement abilities in line with TerrAscend’s standard operating procedures.
Requirements
- Prepares and reviews daily check and ACH/Wire deposits, applies payments per customer remittance, and works with customers to resolve payment discrepancies.
- Responsible for cause and needs analysis for unresolved chronic collection issues.
- Monitors weekly accounts receivable aging reporting, while keeping detailed collection notes and identifying trends.
- Independently negotiates payment plan agreements with past due customers.
- Identifies trends in the cannabis market and internally, to provide informed decision making.
- Engages and works with challenging past due customers to ensure timely payments.
- Makes credit hold and bad debt recommendations with supporting backup in line with the credit policy.
- Partners closely with sales and accounting management to escalate and resolve complex customer disputes and issues.
- Partners with sales and fulfillment teams to provide excellent customer service to our wholesale customers and identifies process improvement opportunities to promote more positive customer outcomes.
- Works closely with the regional accounting managers, the cost accounting team, accounts payable, fulfillment, sales, and wholesale customers responding timely to inquiries.
- Completes monthly accounts receivable reconciliations as part of the month end close process to validate accurate billing and receivable balances. Reconcile completed shipments to invoices.
- Collaborates with the accounting team, and other internal departments to design, document, implement, and monitor processes that establish controls, ownership, and accountability of involved parties related to cash, sales processing, invoicing, and customer account management.
- Internal Control/ SOX compliance including audit requests, including AR invoicing preparation, and discrepancies, compliant with each US State.
