TerrAscend

General Manager

TerrAscend

full-time

Posted on:

Location Type: Office

Location: Burtonsville • Maryland • 🇺🇸 United States

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Salary

💰 $67,500 per year

Job Level

Mid-LevelSenior

About the role

  • Hire, train, schedule and manage staff to achieve standards, sales, profit objectives, and customer satisfaction.
  • Drive a culture of positive employee engagement with focus on inclusion & diversity.
  • Mentor, coach, motivate, and develop the team; lead performance succession planning.
  • Host monthly dispensary staff meetings, maintain open-door policy, and welcome patient feedback.
  • Actively manage inventory, recalls, returns, pricing to meet cost and sales targets.
  • Manage cash controls and financial reporting; ensure check register, cash outs, bank logs, inventory and deposits are accurate.
  • Manage service labor, scheduling, and payroll budget.
  • Perform business management operations and analyses such as P&L; develop and review KPI reports to maximize revenues and profits.
  • Proactively monitor dispensary profit and loss and develop mitigations between actual performance and company budget.
  • Maintain awareness of cannabis and retail trends; work with grower-processors to understand products.
  • Work with Director of each Dispensary to meet regulatory requirements; correct violations urgently.
  • Collaborate with corporate teams (finance, marketing) to ensure standards are met.
  • Oversee compliance regulations, safety measures, security issues, and legal matters.
  • Partner with Director of Education and Medical Professional to ensure team cohesion and participate in quarterly check-ins.
  • Promote open feedback from retail staff, medical professional team, and marketing department.
  • Be an expert lead in seed-to-sale tracking system, POS System, LEAF TRADE, and Ecomm platform.

Requirements

  • Minimum of five (5) years of management experience in retail, restaurant, food, or other service industry with responsibility for financial results.
  • Cannabis experience highly preferred.
  • Excellent leadership and coaching skills; empathy and servant-leadership experience.
  • Previous management proficiency in high-volume retail with P&L accountability.
  • Ability to create and maintain a customer-focused culture.
  • Must be 21 years of age.
  • Be available to work nights, weekends, and some holidays (store hours Mon–Sun 9AM–9PM).
  • Ability to hire, train, schedule and manage staff; mentor, coach, and develop teams.
  • Experience managing inventory, recalls, returns, pricing, cash controls, financial reporting, payroll and scheduling.
  • Proficiency with seed-to-sale tracking system, POS System, LEAF TRADE, and Ecomm platform.
  • Ability to perform physical tasks: stand constantly; walk frequently; reach, twist/turn; climb/balance; stoop, kneel, crouch or crawl; frequently lift/move up to 20 pounds; occasionally lift/move up to 50 pounds; required vision abilities.
  • Must pass a complete background investigation as condition of employment (state and federal checks) and employer participates in E-Verify.
Benefits
  • Comprehensive Health Coverage – Medical, dental, vision, and prescription plans for employees and dependents.
  • Mental Health & Wellness Support – Access to Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness.
  • Flexible Paid Time Off (PTO) – Generous PTO (availability may vary by state).
  • Employee Assistance Program (EAP) – Free confidential support for mental health, financial planning, legal matters, and more.
  • Paid Parental Leave.
  • 401(k) with Company Match – 4% company match with immediate vesting.
  • Pet Insurance – Affordable coverage options.
  • Employee Discounts – Savings at TerrAscend’s 39+ dispensary locations.
  • Recognition Program – Peer-to-peer recognition points redeemable for Amazon rewards or gift cards.
  • Disability & Life Insurance – Company-paid coverage.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
management experiencefinancial reportingP&L accountabilityinventory managementcash controlsschedulingpayroll managementcustomer-focused cultureperformance succession planningKPI reporting
Soft skills
leadershipcoachingempathyservant-leadershipteam developmentemployee engagementcommunicationmentoringmotivationcollaboration