Terra

Content Designer

Terra

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $90,000 - $115,000 per year

Job Level

Mid-LevelSenior

Tech Stack

TypeScript

About the role

  • Define content frameworks and messaging guidelines that support key journeys
  • Design the information architecture
  • Map content flows and decision logic
  • Synthesize insights from analytics, existing research, stakeholder input, and support data to inform content decisions.
  • Write and refine high-impact UX content where needed
  • Define how longer-form content fits into journeys and brief the content for writers
  • Partner with UX designers to shape flow, structure, and emphasis.
  • Translate strategy and data insights into clear content requirements, specs, and playbooks.
  • Create modular content models that allow messaging to be reused across channels and touchpoints.
  • Document content standards, terminology, and governance so teams can implement and review efficiently.
  • Define messaging Do’s and Don’ts and create frameworks that help content move smoothly through Medical, Legal, and Regulatory (MLR) review.

Requirements

  • You have 4-7 years of experience in content design, UX/content strategy, or product content roles.
  • You’ve owned content structure and frameworks for real digital experiences
  • You’re comfortable working at the system level: flows, modules, rules, and reuse.
  • You can move between abstract thinking (frameworks, journeys) and practical detail (content specs, examples).
  • You collaborate easily with designers, strategists, analytics, and engineering teams.
  • You can handle high-level strategy presentations for stakeholders, but you are also ready to jump into Figma to write microcopy or fix a user flow.
  • You communicate clearly, explain your reasoning, and help teams align around content decisions.
  • You work independently and are comfortable navigating ambiguity.
  • You’re confident creating clear documentation or decks to communicate frameworks and decisions.
  • When needed, you can write copy or content yourself
Benefits
  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
  • 100% company funded health insurance, with dental and vision options
  • Paid parental leave
  • 401(k) plan to help save for your future
  • Permanent remote work option
  • Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
  • Monthly wellness stipend and quarterly employee appreciation gift
  • One-time reimbursement for work from home equipment
  • Monthly team bonding sessions
  • Pre-tax commuter benefits
  • The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content designUX content strategyinformation architecturecontent frameworkscontent specificationscontent modelscontent governanceanalytics synthesisdecision logic mappingmicrocopy writing
Soft skills
collaborationcommunicationindependencestrategic thinkingadaptabilitypresentation skillsdetail orientationproblem-solvingstakeholder alignmentnavigating ambiguity