
Senior Data Analyst, Customer Experience
TerminixSIS India
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $85,600 - $111,200 per year
Job Level
About the role
- Lead data mining and collection procedures; maintain governance with data architecture and business intelligence teams
- Ensure data quality and integrity
- Interpret and analyze data problems; translate into meaningful information and visualizations to executive leadership, market leaders and other department heads
- Conceive of, develop, plan and prioritize data projects in partnership with CX leadership
- Build analytic systems and predictive models to support ongoing and future data needs
- Test and evaluate performance of recommended solutions, quantify outcomes and manage tuning cycle for ongoing improvement to systems and models
- Experiment with new models and techniques to ensure our solutions grow with us
- Align all data projects with organization goals
- Build relationships with managers and leaders to size analytical opportunities and create delivery plans to ensure we are positioned to support quality business cases and deliver ROI
- Facilitate analytical conversations with the business around 'the art of the possible using data science', explore data from a modelling perspective, and perform initial exploratory data analysis to assess business value
- Ensure model implementations conform to regulatory requirements and produce clear documentation to support
- Manage analytical projects and coordinate activities with other shared service partners by prioritizing relevant activities and providing subject matter expertise
- Undertake personal development to ensure up to date skills and knowledge
Requirements
- Seven (7) years of relevant experience analytical field - required
- Seven (7) years of experience in data science - preferred
- Advanced knowledge of statistical / data mining methods and applications
- Advanced knowledge of statistical and analytical model development
- Advanced knowledge of data modelling techniques and tools; R, Python, SAS, etc
- Advanced knowledge of visualization tools like Power BI, Tableau, Quik, etc
- Master’s Degree in Computational Mathematics, Statistics or related field - preferred
- Certified specialist in predictive analytics or other data science related certifications - preferred
Benefits
- Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data miningdata collectiondata qualitydata integritystatistical methodsdata modelingpredictive modelingexploratory data analysisanalytical model developmentperformance evaluation
Soft Skills
leadershipcommunicationrelationship buildingproject managementcollaborationproblem solvingprioritizationfacilitationstrategic planningpersonal development
Certifications
predictive analytics certificationdata science certificationMaster’s Degree in Computational MathematicsMaster’s Degree in Statistics