Terac

Recruitment

• Coordinate the delivery of experts to our highest-value projects
• Work with the CEO/CTO to design important recruitment frameworks
• Oversee and orchestrate the work of 10,000s of experts on our platform
• Ensure execution under demanding timelines
• Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost-efficiency
• Continuously refine recruitment, onboarding, and activation funnels, using data to boost participant retention and engagement

Recruiting Coordinator

Strategy

• Coordinate the delivery of our highest-value projects
• Work with the CEO to drive important business decisions
• Oversee and orchestrate the work of 10,000s of experts on our platform
• Ensure execution under demanding timelines
• Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost-efficiency.

Strategic Projects Associate

Operations

• Participate in a 25-minute recorded interview session
• Share your personal experiences and operational insights
• Provide candid feedback on workplace dynamics and customer interactions
• Engage thoughtfully with guided discussion prompts
• Contribute to understanding current service industry challenges

Service Operations

• Engage your campus through marketing campaigns/events targeting skilled experts
• Help organize monthly dinners and hackathons at your university
• Drive credibility to the Terac brand through communities and roundtables
• Meet with marketing team and C-Suite weekly to discuss ideas and issues

Campus Ambassador, Recruitment

Account Executive

• Manage inbound leads, run demos, and close deals. You will be the primary driver of revenue.
• Own the post-sale relationship. Onboard customers, drive adoption, and ensure they get long-term value from the platform.
• Represent Terac at conferences and events. Build relationships in the market research and product communities to drive awareness.

Founding Account Executive

Support Engineer

• Triage and resolve expert-facing support tickets via Slack
• Debug technical issues experts encounter on the platform — from login problems to payment hiccups to session errors
• Use Claude Code and internal MCP tooling to query databases, investigate root causes, and implement fixes directly
• Escalate and document bugs for the engineering team when deeper changes are needed
• Build and improve support workflows, knowledge base articles, and internal runbooks
• Identify recurring issues and advocate for platform improvements that reduce support volume
• Monitor expert experience metrics and flag emerging problems early