Utility Reconciliation Analyst

TEOCO

Utility Reconciliation Analyst responsible for processing utility invoices and managing disputes. Join an innovation-focused technology company working from the USA in a fully remote role.

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Process utility invoices within the Cost Management system (BillTrak), ensuring accuracy and alignment with client requirements
Monitor and manage multiple workflow states, including Priority Process, Balance Forward Review, and Credit Balance workflows
Complete invoice processing within the same business day to mitigate risk of service disruption
Review supplier portal balances and identify discrepancies requiring follow-up
Investigate and resolve invoice discrepancies, billing errors, and account variances
Coordinate with external suppliers and internal stakeholders to obtain necessary information and drive resolution
Initiate, manage, and reconcile utility disputes and re-bills
Maintain ownership of disputes through resolution, with a target resolution timeframe of 90 days
Track and document daily status updates within the company’s dispute management system
Communicate effectively with internal teams and external partners
Engage in both asynchronous and real-time communication methods
Maintain accurate and up-to-date records across workflow and dispute tracking systems
Perform special projects and reporting/analysis as assigned
Provide support across Managed Services clients as business needs arise
Serve as backup support for team members on invoice processing and related workflows

Requirements

What you’ll need

Bachelor’s degree or equivalent experience preferred
Strong attention to detail and organizational skills
Effective communication (both written and real-time) and strong collaboration skills
Self-motivated with the ability to work independently and within a team
Proficiency in Microsoft Excel and general computer applications. Advanced Excel preferred.
Ability to manage and resolving issues end-to-end which will require strong problem solving skills.
Experience with data entry (high volumes), auditing, or utility billing & account structures is a plus.

Benefits

Comp & perks

Fully Remote 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryauditingutility billingaccount structuresinvoice processingdispute managementreportinganalysisMicrosoft ExcelBillTrak

Soft Skills

attention to detailorganizational skillseffective communicationcollaboration skillsself-motivatedproblem solvingindependent workteamwork

Certifications

Bachelor’s degree