Telecom Reconciliation Analyst – Night Shift

TEOCO

Telecom Reconciliation Analyst managing billing discrepancies for vendors in a tech company. Engaging with internal teams and vendors for effective communication and resolution.

Posted 5/13/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own the end-to-end resolution of billing discrepancies by electronically filing and tracking disputes through their entire lifecycle for assigned vendors.
Serve as a proactive liaison between external vendors and internal auditors, facilitating clear communication to expedite solutions.
Maintain comprehensive client and vendor reporting.
Conduct targeted research into complex billing issues to support management’s strategic goals.
Play an integral role in efforts to meet both client and internal metrics/goals.
Develop and maintain an escalation list of contacts for assigned vendors.
Obtain or maintain portal IDs for vendors that require interaction through portals.
Understand the nuances associated with each vendor portal and how to navigate within them.
Run or provide support to management on vendor calls.
Proactively work to understand major dispute issues associated with assigned vendors.
Execute BOTs that automate processes and support further automation as opportunities arise.

Requirements

What you’ll need

Strong analytical and problem-solving skills.
Good verbal and written communication skills.
Strong knowledge of Microsoft Excel.
Basic understanding of SQL queries.
Ability to collaborate effectively with internal and external stakeholders.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and meet deadlines.
Self-motivated with a proactive approach to work.

Benefits

Comp & perks

Join a fast-paced, innovation-focused technology company

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft ExcelSQL queriesbilling discrepancies resolutiondispute trackingreportingresearch into billing issuesautomation processesBOT execution

Soft Skills

analytical skillsproblem-solving skillsverbal communicationwritten communicationcollaborationattention to detailorganizational skillsself-motivatedproactive approach