Senior ServiceNow Technical Consultant

Tenon

Senior ServiceNow Technical Consultant developing scoped applications and workflows for enterprise marketing solutions. Collaborating with customers and internal teams to deliver high-quality implementations.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $130,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptReactServiceNowSOAP

About the role

Key responsibilities & impact

Developing, installing, and troubleshooting scoped ServiceNow applications
Assisting in maintaining detailed documentation of application design, logic and code to train other developers on the application
Working on the creation of workflows from scratch and customizing the existing workflows and workflow activities based on the business requirements
Creating and maintaining inbound actions, custom reports, scheduled reports, and dashboards
Developing import sets, data sources, transform maps for data loads and management.
Creating and using update sets, Remote Instance, and Team Dashboard to move customizations between ServiceNow instances
Performing code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security
Partnering directly with customers to gather requirements, translate business needs into technical solutions, and deliver high-quality implementations
Leading or supporting customer-facing workshops, discovery sessions, and solution design conversations
Troubleshooting complex issues in collaboration with customers and providing clear, timely communication throughout resolution
Serving as a trusted technical advisor during implementations and post-go-live support

Requirements

What you’ll need

4+ years - Information Technology, (Software) Engineering, or related
Must be fluent with JavaScript, React, and GlideRecord
Prior experience in a customer-facing role such as implementation consultant, solutions engineer, technical consultant, or professional services
Demonstrated ability to communicate technical concepts clearly to non-technical stakeholders
Proven track record of managing customer expectations, driving adoption, and ensuring successful delivery outcomes
Must have working knowledge in creation/updating of Business Rules, Client Scripts, Glide Ajax, Script Includes, JSON, UI Policies, UI Actions, UI Pages, and Access Control Lists
Experience in implementation and enhancement of modules like Event Trigger, Email notifications, Email Templates, Dictionary Overrides, Reference Qualifiers, Flows, Flow Actions, Database Views, Dictionary Attributes, and Views
Experience with Now Experience UI Framework is a plus
Demonstrable experience in setup of ServiceNow integrations with SOAP, REST, LDAP, SSO, email, or PowerShell.
Knowledge of marketing automation or CRM solutions is a plus.
Experience operating in a fast-paced, deadline-driven environment while managing multiple priorities.
Strong Indianapolis preference
Outstanding communication and customer relationship skills.
Excellent time management skills.
Experience in B2B SaaS is ideal.
ServiceNow CSA, CIS, or CAD certifications are a plus.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Tenon Website LinkedIn All Job Openings 11 - 50 employees Founded 2022 ☁️ SaaS 🤝 B2B Marketing
SaaS
B2B Tenon is a marketing automation platform built on ServiceNow that focuses on enhancing collaboration and efficiency among marketing teams. It provides tools for project management, team collaboration, and marketing automation, enabling organizations to streamline their marketing processes, create targeted campaigns, and gain insights into their marketing performance. By unifying various marketing functions, Tenon helps teams drive engagement and optimize their marketing efforts. Senior ServiceNow Technical Consultant Job not on LinkedIn 🔥 52 minutes ago 🇺🇸 United States – Remote 💵 $130k - $150k / year ⏰ Full Time 🟠 Senior 🔧 ServiceNow Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Developing, installing, and troubleshooting scoped ServiceNow applications
Assisting in maintaining detailed documentation of application design, logic and code to train other developers on the application
Working on the creation of workflows from scratch and customizing the existing workflows and workflow activities based on the business requirements
Creating and maintaining inbound actions, custom reports, scheduled reports, and dashboards
Developing import sets, data sources, transform maps for data loads and management.
Creating and using update sets, Remote Instance, and Team Dashboard to move customizations between ServiceNow instances
Performing code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security
Partnering directly with customers to gather requirements, translate business needs into technical solutions, and deliver high-quality implementations
Leading or supporting customer-facing workshops, discovery sessions, and solution design conversations
Troubleshooting complex issues in collaboration with customers and providing clear, timely communication throughout resolution
Serving as a trusted technical advisor during implementations and post-go-live support 🎯 Requirements
4+ years - Information Technology, (Software) Engineering, or related
Must be fluent with JavaScript, React, and GlideRecord
Prior experience in a customer-facing role such as implementation consultant, solutions engineer, technical consultant, or professional services
Demonstrated ability to communicate technical concepts clearly to non-technical stakeholders
Proven track record of managing customer expectations, driving adoption, and ensuring successful delivery outcomes
Must have working knowledge in creation/updating of Business Rules, Client Scripts, Glide Ajax, Script Includes, JSON, UI Policies, UI Actions, UI Pages, and Access Control Lists
Experience in implementation and enhancement of modules like Event Trigger, Email notifications, Email Templates, Dictionary Overrides, Reference Qualifiers, Flows, Flow Actions, Database Views, Dictionary Attributes, and Views
Experience with Now Experience UI Framework is a plus
Demonstrable experience in setup of ServiceNow integrations with SOAP, REST, LDAP, SSO, email, or PowerShell.
Knowledge of marketing automation or CRM solutions is a plus.
Experience operating in a fast-paced, deadline-driven environment while managing multiple priorities.
Strong Indianapolis preference
Outstanding communication and customer relationship skills.
Excellent time management skills.
Experience in B2B SaaS is ideal.
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Hard Skills & Tools

JavaScriptReactGlideRecordBusiness RulesClient ScriptsGlide AjaxScript IncludesJSONUI PoliciesUI Actions

Soft Skills

communicationcustomer relationshiptime managementcustomer expectations managementtechnical concept communicationproblem-solvingcollaborationworkshop facilitationsolution designadoption driving

Certifications

ServiceNow CSAServiceNow CISServiceNow CAD