DevOps Engineer

• Work directly with customers to implement and integrate TENEX’s security solutions within their environments.
• Lead and support the deployment of data shipping technologies, ensuring proper configuration and troubleshooting.
• Develop, test, and maintain Logstash pipelines and Grok patterns to ensure reliable parsing of security logs.
• Provide hands-on technical support and troubleshooting to ensure smooth deployment and operation.
• Collaborate with Security Operations and Engineering teams to tailor solutions to customer needs.
• Demonstrated experience across disciplines including data ingestion, normalization, modeling and automations to create key deliverables including playbooks, dashboards, reporting, etc.
• Develop automation scripts, integrations, and other configurations to enhance deployment efficiency.
• Design, build, and maintain custom data parsers to transform raw security logs and data from various customer systems (e.g., SIEMs, cloud platforms, threat intelligence feeds, etc) into a normalized format for our platform.
• Conduct technical onboarding sessions and training for new customers.
• Act as a technical advisor ensuring customers maximize the value of TENEX’s offerings.
• Continuously assess environments and recommend improvements to optimize security posture.
• Assist in documenting best practices, deployment guides, and technical playbooks.

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Senior DevOps Engineer