Patient Account Manager

Tenet Healthcare

Manage patient account staff ensuring compliance and reimbursement processes within healthcare settings. Overseeing A/R, training, and coordinating workflow with the healthcare administration team.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $72,509 - $108,763 per yearWebsite

About the role

Key responsibilities & impact

Responsible for managing patient account staff in processing accounts and working with designated payors to ensure proper reimbursement.
Ensures compliance with state and federal laws and regulations.
Maintains a thorough understanding of health insurance and government programs, where necessary.
Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.
Monitors collection processes to determine cash flow improvement opportunities.
Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors.
Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols.
Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards.
Manages desk assignments to meet employee productivity and collection efforts across all client facilities.

Requirements

What you’ll need

4 year college degree in Healthcare Administration, Business or related area or equivalent experience. MBA/CPA preferred
5 – 10 years experience in Healthcare Administration or Business Office
2 – 3 years supervisory experience
Advanced knowledge of healthcare A/R
Excellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)
Proficient in Microsoft Office (Word and Excel)
Advanced writing skills
Ability to provide advanced customer service
Ability to plan and implement process improvements
Ability to train and coach staff
Ability to multi-task
Strong leadership and organizational skills
Proficient in building a strong team to meet performance goals
Very good written and verbal communication skills
Strong interpersonal skills
Strong technical skills, including PC and MS Office Suite knowledge.
Confirmation of all required vaccinations and screenings prior to the start of employment, including COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

Benefits

Comp & perks

Medical, dental, vision, disability, life, and business travel insurance
Management time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
401k with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

healthcare A/RPatient Financial Services operationsInpatient Managed CareOutpatient Managed CareMedicare regulationsHIPAAprocess improvementstraining and coachingMicrosoft Officeadvanced writing

Soft Skills

customer servicemulti-taskingleadershiporganizational skillsteam buildingwritten communicationverbal communicationinterpersonal skillsproblem-solvingproductivity management

Certifications

MBACPAvaccination confirmation