Hospital Patient Account Collections Representative

Tenet Healthcare

Patient Account Representative ensuring timely resolution of patient accounts through claim follow-ups. Working independently and as part of a team in a dynamic healthcare environment.

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $16 - $24 per hourWebsite

About the role

Key responsibilities & impact

The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.
Follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities.
Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, patients, physicians, attorneys and team members as needed.
Research each account using company patient accounting applications and internet resources that are made available.
Conduct appropriate account activity on uncollected account balances with contacting third party payors and/or patients via phone, e-mail, or online.

Requirements

What you’ll need

High School diploma or equivalent. Some college coursework in business administration or accounting preferred
1-4 years medical claims and/or hospital collections experience
Minimum typing requirement of 45 wpm

Benefits

Comp & perks

Medical, dental, vision, disability, and life insurance
Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
401k with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical claimshospital collectionsremittance reviewdisputed balancesaccount activitytyping

Soft Skills

professional demeanorinterpersonal communicationteam collaboration