Tenet Healthcare

Scheduler Representative, Creole Bilingual Required

Tenet Healthcare

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $16 - $24 per hour

About the role

  • Responsible for timely scheduling, provide callers with important information related to their appointment
  • Verifies patient demographic, insurance information and secures payment of patients financial liability/performing collection efforts
  • Collect and verify required patient demographic and financial data elements, including determining a patient’s financial responsibility and securing pre-payment for future services
  • Create a complete pre-registration account for an upcoming inpatient/surgical admission
  • Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility

Requirements

  • Required: High school diploma or GED
  • Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program
  • Preferred: Telephone/call center experience
  • Preferred: Pre-registration and/or scheduling experience
  • Preferred: 2-3 years of customer service experience
Benefits
  • Medical, dental, vision, disability, and life insurance
  • Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
  • 401k with up to 6% employer match
  • 10 paid holidays per year
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
  • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
patient demographic verificationinsurance information verificationfinancial data collectionpre-registration account creationpre-certification requirementsauthorization from insurerpayment collection
Soft Skills
customer servicecommunicationorganizational skillsattention to detail
Certifications
medical certification program