Financial Clearance
Tenet Healthcare
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $16 - $24 per hour
About the role
- The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient.
- Completes both scheduling functions and registration functions with the patient for an upcoming visit during one call.
- Responsible for timely scheduling and providing callers with important information related to their appointment.
- Up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts.
- Collect and verify required patient demographic and financial data elements, including determining a patient’s financial responsibility and securing pre-payment for future services/performing collection efforts.
- Completed all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility.
Requirements
- Required: High school diploma or GED
- Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program
- Preferred: Telephone/call center experience
- Preferred: Pre-registration and/or scheduling experience
- Preferred: 2-3 years of customer service experience
Benefits
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
- For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
schedulingregistrationfinancial clearancepre-certificationinsurance verificationpayment collectiondata verificationcustomer service
Soft skills
communicationinterpersonal skillsorganizational skillsproblem-solving
Certifications
high school diplomaGEDmedical certification