Tenet Healthcare

Patient Account Supervisor

Tenet Healthcare

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $51,626 - $77,438 per year

Job Level

Mid-LevelSenior

About the role

  • Provides daily support/mentoring/training to new hires as well as existing Patient Access staff.
  • Assists in preparation for both short and long range planning recommendations for all Registration Process areas including; Admitting, Centralized Scheduling, Emergency Department and any on or offsite clinics.
  • Maintains positive customer service at all times, assisting staff in resolving issues.
  • Enforces departmental policies, practices, procedures and work rules.
  • Responsible for the monitoring of daily activity and completion of performance and metric reports.
  • Perform all Patient Access functions as needed.
  • Acts as part of the management team to ensure that the group is meeting all operational goals.

Requirements

  • High School Diploma or equivalent.
  • College degree preferred.
  • 2 or 4 year college degree in Business, Accounting, Medical Administration or related area preferred
  • 4 plus years experience in medical facility, health insurance, or related area
  • 5 plus years experience in Patient Access preferred
  • 2 plus years in supervisory or lead role preferred
Benefits
  • Medical, dental, vision, disability, life, and business travel insurance
  • Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
  • 401k with up to 6% employer match
  • 10 paid holidays per year
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
  • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Patient Access functionsperformance reportingmetric reporting
Soft skills
mentoringtrainingcustomer serviceissue resolutionpolicy enforcementoperational goal achievement
Certifications
High School DiplomaCollege degree