Sales Development Representative – Outbound

Tendencys Innovations

SDR (Sales Development Representative) for Envia.com, engaging potential clients for global logistics solutions. Contributing to sales team efforts through lead qualification and active outreach.

Posted 7/17/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in lead qualification, outbound prospecting, and consultative selling techniques, while effectively managing customer interactions through CRM tools. Possesses foundational knowledge in sales processes and a commitment to continuous improvement in pre-sales operations.

Highest-signal resume keywords

Lead QualificationOutbound ProspectingConsultative SellingCRM ManagementSales Development Representative (SDR) Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationOutbound ProspectingConsultative SellingSales TechniquesCustomer Relationship Management

Soft Skills

CommunicationOrganizational SkillsProactive Approach

Tools & Technologies

CRM ToolsCommercial Management Tools

Industry Keywords

SalesPre-SalesCustomer ServiceLogistics SectorCommercial Roles

About the role

Key responsibilities & impact

Conduct proactive prospecting of potential customers in line with the commercial team’s strategies
Make first contact with leads via phone, WhatsApp, email and social media
Qualify leads by understanding their profile, needs and buying stage
Log and organize interactions in the CRM, keeping data up to date
Schedule meetings and pass qualified opportunities to the sales team
Support the sales funnel and the operational routines of the commercial area
Learn and apply consultative approach techniques
Contribute to the continuous improvement of pre-sales processes

Requirements

What you’ll need

Currently pursuing a bachelor’s degree — Business Administration, Economics, Marketing, Communication, Sales Management or related fields
Available to work on-site at Avenida Paulista, São Paulo
Prior experience (even brief) in sales, pre-sales, customer service or commercial roles within the logistics sector
Experience as an SDR and interest in building a career in sales
Basic knowledge of outbound prospecting, lead qualification or customer relationship management
Familiarity with CRM or commercial management tools
Understanding of consultative selling

Benefits

Comp & perks

Salary + performance bonus
Flexible iFood card + Benefits Club
iFood Wellhub (Gympass)
Day off on your birthday 🎂
Health plan after the probation period
Monday to Friday schedule
Ongoing, structured training
Real career plan with opportunities for growth