Tenchijin

Full-stack Engineer

• Create 3-year roadmaps aligning Line of Business strategic and tactical needs with modern enterprise architecture.
• Define and maintain application architecture standards and patterns consistent with MetLife best practices.
• Own reporting for Enterprise Application Inventory.
• Contribute to broader MetLife Enterprise Architecture community in developing standards and supporting architectural governance.
• Lead migration strategy from monolithic applications to a microservice architecture, ensuring modularity, scalability, faster/parallel development cycles, easier roll-back and patching, and reduced deployment risk.
• Embed automated remediation in application architecture: actions such as container restarts, failover, or scaling executed via orchestration tools (e.g., Kubernetes) must be factored into future state designs.
• Create application resilience by design: future state architectures must have built-in redundancy, be fault-tolerant, and support “self-healing” by leveraging continuous monitoring, anomaly detection, and rule-driven automated responses.
• Design solutions using ReactJS for front-end, Django for back-end, and PostgreSQL for persistence.
• Define API-driven architecture and REST/GraphQL integration.
• Design secure, performant communication between client and server.
• Embed authentication flows (JWT, OAuth) and session management.
• Establish UI/UX guidelines leveraging Material UI for consistency and accessibility.
• Create component-based designs and UI/UX best practices.
• Design scalable, reusable UI components aligned with enterprise branding.
• Embed state management (Redux, Context API) and performance optimization for large-scale apps.
• Define application data architectures that support downstream business intelligence and analytics.
• Apply advanced SQL, indexing, and query optimization.
• Support data modeling for relational systems and handling of large datasets.
• Implement ACID compliance (Atomic, Consistent, Isolated Durable) transaction architecture, and scalability strategies.
• Ensure data models and workflows enable transaction auditability and compliance reporting.
• Embed data governance principles into application design to maintain integrity and traceability across services.
• Collaborate with business stakeholders to understand product and service offerings.
• Translate business processes into data-driven rules and automated workflows.
• Ensure architecture supports business intelligence, analytics, and decision automation.
• Ensure seamless integration with enterprise systems, APIs, and third-party services.
• Define API-first design principles and implement secure, reusable services.
• Implement best practices for application security, including OWASP standards.
• Optimize application performance across front-end and back-end layers.
• Partner with product and engineering teams to translate business requirements into technical solutions.
• Mentor developers on architectural principles, microservices design, and coding standards.
• Enforce coding standards, CI/CD pipelines, and automated testing frameworks.
• Ensure compliance with enterprise security and regulatory requirements.

Software Engineering Architect

Account Executive

• Reporting to the VP of Sales, you will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and overseeing the sales process from initial contact through successful delivery.
• It combines strategic sales expertise with hands-on project management to ensure customers receive solutions that meet their needs and deliver measurable results.
• Identify and qualify new sales leads by through cold calling, networking, referrals, and other prospecting methods to build a robust pipeline
• Build and maintain strong, long-term customer relationships by actively engaging with clients and understanding their unique needs and goals
• Build and maintain relationships with new and existing customers for recurring services
• Develop and execute comprehensive strategic sales plans to achieve sales targets and expand our customer base
• Manage the entire sales process using project management skills from initial lead generation through contract negotiation, closing, and post-sale follow-up to ensure client satisfaction
• Collaborate with cross-functional teams including technical development, marketing, and operations, to ensure seamless project delivery
• Track sales activities, maintain accurate client records, and generate detailed reports using CRM software to support informed decision-making
• Represent the company at industry events, conferences, and trade shows, promoting products and services while expanding brand awareness
• Stay informed on market trends, industry developments, and competitive activities to proactively identify and pursue new business opportunities

Territory Sales Representative

• Identify and qualify new sales leads by through cold calling, networking, referrals, and other prospecting methods to build a robust pipeline
• Build and maintain strong, long-term customer relationships by actively engaging with clients and understanding their unique needs and goals
• Build and maintain relationships with new and existing customers for recurring services
• Develop and execute comprehensive strategic sales plans to achieve sales targets and expand our customer base
• Manage the entire sales process using project management skills from initial lead generation through contract negotiation, closing, and post-sale follow-up to ensure client satisfaction
• Collaborate with cross-functional teams including technical development, marketing, and operations, to ensure seamless project delivery
• Track sales activities, maintain accurate client records, and generate detailed reports using CRM software to support informed decision-making
• Represent the company at industry events, conferences, and trade shows, promoting products and services while expanding brand awareness
• Stay informed on market trends, industry developments, and competitive activities to proactively identify and pursue new business opportunities

Accounting Manager

• Owns the reconciliation of balance sheet accounts: identify variances, document activity, and research practical solutions.
• Help with the preparation of financial statements and other regulatory compliance with clear support documentation.
• Onboard vendor & customer accounts including managing tax exemptions and verifying compliance requirements.
• Manage employee credit card activity and ensure timely, accurate expense report submissions.
• Develop insightful financial variance analysis to help leadership make informed decisions.
• Track and report on promotional/spiff/co-op programs for clarity and ROI.

Accounting Associate, Entry Level

Attorney

• Manage attorney panel including recruiting, training, supervising, evaluating and re-credentialing and communicating with PLFs and visiting PLF offices as appropriate
• Lead a team 40 relationship managers to engage, support, educate and manage attorney relationships across the country
• Develop communications and strategies to strengthen our relationships, engage, educate and improve the network NPS
• Support coverage reviews including coverage determinations and coverage appeals.
• Manage annual review of network attorney fees to determine if adjustments need to be made to existing fee schedules including negotiation of fees.
• Maintain and update Participating Law Firm manual on a regular basis.
• Support and manage virtual panel engagement offering available to members.
• Lead a team of associates that support scheduling appointments with our attorneys
• Support Sales department in completing RFP (request for proposal) responses, plan comparisons, and competitor comparisons.
• Participate in finalist meetings, customer facing sales calls/presentations as requested by the sales/marketing organization.
• Partner with our Sales and Legal departments in creating new coverages and/or updating coverage definitions and establish alignment of these changes throughout the organization.
• Partner with Finance and Legal departments in establishing network and out of network attorney fees for new coverage offerings.
• Approve special fee requests at firm level during recruitment to our network.
• Manage attorney panel including recruiting, evaluating, and re-credentialing to including malpractice checks.
• Manage recruiting of network attorneys including: reviewing and approving all attorney applications
• Manage the attorney audit system including assisting accounting with audit standards and cases, determining PLF status related to audit issues and managing training related audit issues.
• Support and manage responses for member complaints relating to coverage, claims processing and network attorneys.
• Support and respond to any litigation which may arise from items directly related to position’s management responsibilities.
• Support company litigation by researching legal issues and/or coaching members of the organization in their responses.
• Support and manage audit activity and responses related to the panel and claims departments.
• Obtain and maintain adjustor licenses as deemed necessary for role responsibilities.
• Manage, coach, train, supervise and develop direct reports.
• Manage departmental staffing levels, paid time off, performance reviews and compensation.
• Support budget planning by ensuring staffing and capacity models are kept up to date and reflects work responsibilities across the Attorney Network and Claims Management teams.
• Participate in user acceptance testing for any changes in process/technology for the Panel Management and Claims departments.
• Support training of new team members in the Panel Management and Claims departments.
• Serve as a resource and provide training for other departments on coverage and attorney network issues.
• Manage the client inquiry system including: review and resolution of difficult inquiries; review allegations of attorney misconduct or poor service; review of attorney status; and categorization of inquiries.
• Support Strategic Planning efforts and deliver on the organization’s objectives and key results.
• Support organization with achieving Service Level Agreements and NPS goals.
• Manage SLA report out requests for Sponsors.
• Assist Legal, Panel, and Claims organization with other items as required.
• Ensure that all employees are adhering to and modeling after company Success Principles.

Software Engineering Architect

Territory Sales Representative

Territory Sales Representative

Accounting Associate, Entry Level

AVP, Legal Operations – Network Strategy