Senior Partnership Manager – Entertainment

Ten Lifestyle Group

Senior Partnership Manager growing Ten’s live-entertainment partnerships across sport, music, theatre, arts, and hospitality. Securing exclusive member experiences while driving revenue, engagement, and supplier performance.

Posted 8/5/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Live Entertainment partnerships, contract negotiation, and strategic business development while delivering exceptional member experiences. Proficient in analyzing performance data to drive improvements and enhance customer satisfaction.

Highest-signal resume keywords

Live Entertainment Relationship ManagementContract Management and NegotiationProject ManagementAccount ManagementData Analysis and Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ManagementProject ManagementData AnalysisNegotiationCustomer ServicePerformance MetricsMarketingSocial Media PromotionExcelPowerPoint

Soft Skills

People ManagementCommunicationInfluencingMotivatingCreativity

Industry Keywords

Live EntertainmentPartnership DevelopmentMember SatisfactionCorporate HospitalityEvent TicketingSupplier PerformanceStrategic PartnershipsClient ServicesMarket AnalysisLifestyle Industries

About the role

Key responsibilities & impact

Develop and strengthen strategic partnerships with Live Entertainment brands across sport, music, theatre, arts, and corporate hospitality
Secure priority access, exclusive benefits, and memorable experiences for members
Manage partnerships and contracts across the assigned market and genres
Develop best-in-market offers, ticket inventory, commission agreements, and proposition materials
Support Lifestyle Managers in nurturing sustainable partner relationships
Monitor supplier performance and drive improvements in member satisfaction, NPS, service quality, and efficiency
Analyse redemption, demand, and event-ticketing data to improve strategies by member group, client, and region
Collaborate with the Global Head of Live Entertainment, Content, Marketing, Client Services, Regional Business Development Managers, and operational teams
Ensure offers and events receive maximum exposure to members
Monitor competitors and identify opportunities to stay ahead in the market
Create vendor-approach strategies and communicate process changes across the business
Improve entertainment-team processes and share best practices across regions
Propose and implement strategies and campaigns affecting member satisfaction, corporate revenue, and efficiency
Contribute to wider strategic goals and global or regional procurement
Support client-related matters and new business proposals
Lead, maintain, and support established client and member relationships
Grow revenue, strengthen partnerships, increase proposition utilisation, fulfil contractual commitments, and deliver exceptional member experiences

Requirements

What you’ll need

Experience procuring and maintaining Live Entertainment relationships with promoters, ticketing platforms, venues, benefits, and offers
Experience with contract management and negotiation
Broad working knowledge of key global brands and partners across lifestyle industries is beneficial but not essential
Ability to initiate and lead new business initiatives and proposals aligned with Live Entertainment and proposition objectives
People-management skills, including motivating and driving performance in line reports or colleagues
Experience working in a customer-led industry and delivering excellent customer service
Project-management experience handling complex global projects with multiple internal and external stakeholders
Account-management experience with senior stakeholders, including building trust and loyalty, fulfilling requirements, escalating issues, and presenting new business initiatives
Ability to create and drive Live Entertainment strategy using performance data, industry knowledge, and leadership skills
Independent, competent, professional-level Excel and PowerPoint skills
Experience in marketing and using social media to promote and drive usage of negotiated assets and propositions
Proven track record negotiating and procuring relationships, offers, or events, or managing a sales/negotiation team
Natural commercial drive, innovation, networking, creativity, and ability to develop commercially impactful initiatives
Passion for member-focused customer service and commercial success
Passion for motivating and developing people
Strong communication skills and ability to tailor communications to different individuals
Ability to influence and persuade senior stakeholders and colleagues in other departments
Ability to work supportively and effectively during busy or high-pressure periods
Must commute to the office at least 2–3 days per week; this is non-negotiable
Secure home office at confirmed address, free from background noise and distractions when working remotely
Internet service meeting minimum requirements and completed minimum speed check

Benefits

Comp & perks

Competitive salary depending on experience
Flexible work arrangements including hybrid work possibilities
25 days annual leave per annum
Additional 3 extra days of annual leave in the third year
One month paid sabbatical after every 5 years of service, without using annual leave
Employer-contributory company pension
Pension scheme allowing decisions about investments, risk levels, and ethical funds
Ten Loyalty Rewards program
Remote Working Holidays — travel and work for up to 4 weeks per year
Travel and entertainment discounts
Global, dynamic, and inclusive team
Recognition and reward through regular appraisals
Annual Extra Mile Awards
Support for career development and incorporating aspirations and interests into career
Possibility of growth within a dynamic and international company