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Ten Lifestyle Group

Luxury Travel Consultant, Arabic Speaking

Ten Lifestyle Group

Luxury Travel Consultant responsible for managing lifestyle requests and delivering tailored recommendations to high-net-worth clients. Focused on travel, dining, and exclusive experiences in the Middle East.

Posted 7/13/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in English and Arabic, with strong communication skills and several years of experience in the travel industry or luxury concierge services. Possesses solid GDS experience, particularly with Amadeus, and a deep understanding of luxury lifestyle services tailored to affluent clients.

Highest-signal resume keywords
Fluent In English And ArabicGDS Experience (Amadeus)Luxury Concierge ExperienceExceptional Customer ServiceStrong Relationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Booking FlightsBooking HotelsTravel ArrangementsOnline Research SkillsAttention To DetailProblem-SolvingNegotiation SkillsTailored RecommendationsService RecoveryCommercial Opportunity Maximization
Soft Skills
Excellent Communication SkillsOrganizational SkillsCalm Under PressureProactive AttitudeCustomer-First Mindset
Industry Keywords
Travel IndustryLuxury Lifestyle ServicesHigh-Net-Worth ClientsConcierge ServicesHospitalityMiddle East KnowledgeDubaiAbu DhabiDohaAffluent Clientele

About the role

Key responsibilities & impact
  • Manage end-to-end member requests, delivering tailored recommendations and exceptional service within agreed timeframes.
  • Use your destination knowledge, supplier network and negotiation skills to secure the best travel, dining and lifestyle experiences.
  • Build strong relationships with members and suppliers to deliver seamless, personalised service.
  • Promote Ten's wider lifestyle services, identifying opportunities across travel, tickets, retail and other concierge offerings.
  • Resolve member queries and service recovery issues with professionalism and a customer-first mindset.
  • Maintain accurate records and ensure all member interactions are updated in real time.
  • Gather member feedback and identify opportunities to continuously improve the member experience.
  • Maximise commercial opportunities by identifying commissionable bookings where appropriate.
  • Consistently deliver the high standards of service expected by luxury and affluent clientele.

Requirements

What you’ll need
  • Fluent in English and Arabic with excellent written and verbal communication skills. French would be advantageous but is not essential. Language assessments will form part of the recruitment process.
  • Several years' experience in the travel industry, such as with a tour operator or travel agency, or a minimum of 3 years' experience in luxury concierge, hospitality or high-end customer service.
  • Previous experience booking flights, hotels and other travel arrangements is highly desirable.
  • Solid GDS experience, preferably Amadeus, with excellent knowledge of the Middle East, particularly Dubai, Abu Dhabi and Doha, with an understanding of key destinations across Asia.
  • A strong understanding of luxury lifestyle services and the expectations of affluent and high-net-worth clients.
  • Exceptional customer service, communication and relationship-building skills with the ability to remain calm and professional under pressure.
  • Highly organised with excellent attention to detail and a proactive approach to problem-solving.
  • Strong online research skills and the ability to source tailored recommendations quickly and accurately.
  • Able to work effectively in a fast-paced environment, managing multiple priorities and tight deadlines.
  • Passionate about travel, luxury, dining, events, culture and lifestyle experiences.
  • A positive, proactive "can-do" attitude with a genuine desire to deliver exceptional member experiences.
  • Available to work on a full-time basis.
  • Please note: This role is best suited to candidates with relevant travel, luxury concierge or hospitality experience. Unfortunately, career changers cannot be considered for this position.

Benefits

Comp & perks
  • Attractive compensation package: Competitive salary, performance-based bonus, and the Ten Loyalty Rewards program
  • Offer flexible work arrangements including Hybrid work possibilities
  • Sabbaticals: One month of paid leave every five years
  • Remote Working Holidays: Travel and Work for up to 4 weeks per year!
  • Access to lots of great travel and entertainment discounts as our clients members would!
  • Dynamic work environment: Diverse tasks in an international team
  • Career opportunities: Development prospects in an agile, growing company
  • Inclusive company culture: Diversity and collaboration are highly valued