Partner Success Manager
Headspace
Lifestyle Partnership Manager
Ten Lifestyle Group
full-time
Posted on:
Origin: • 🇨🇴 Colombia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Source, negotiate, and contract partnerships across Dining, Entertainment, Retail, and Experiences.
- Secure pipelines of premium restaurants and lifestyle partners, ensuring exclusive and high-value offers.
- Design and deliver member events and experiences as part of the broader lifestyle proposition.
- Manage supplier and partner relationships end-to-end, from onboarding to performance tracking.
- Ensure all partnerships (offers, restaurants, events, retail activations) meet closed-user-group standards and deliver measurable value.
- Monitor partner performance, redemption data, and member demand to recommend improvements and identify revenue opportunities.
- Collaborate with internal teams (Propositions, Marketing, Client Services) to ensure smooth implementation and promotion of offers.
- Prepare reports, presentations, and proposals for stakeholders, ensuring consistency with corporate guidelines.
- Maintain accurate internal records (CRM, spreadsheets, contracts), managing administrative tasks to ensure compliance.
- Stay informed on market trends and competitor activity to keep our portfolio best in market.
Requirements
- 3+ years’ experience in partnerships, business development, or account management.
- Strong track record negotiating and managing offers and events in at least one lifestyle category (Dining, Retail, Entertainment, Experiences).
- Hands-on event and activation delivery experience.
- Fluency in Spanish and English (spoken and written).
- Ability to work independently as the sole Bogotá representative while collaborating remotely.
- Ability to travel across the SSA region when needed.
- Entrepreneurial and commercially driven, with a proactive approach to growth.
- Strong communicator who keeps teams and stakeholders aligned.
- Resilient under pressure, with high attention to detail.
- Collaborative and positive team player.
- Detail-oriented with high standards of quality and delivery.
- Preferred requirements:
- Experience with premium or luxury brands.
- Previous experience in international or regional roles.
- Basic knowledge of Portuguese is a plus (not mandatory).
