Ten Lifestyle Group

Travel Consultant, German speaking

Ten Lifestyle Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇪🇸 Spain

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Job Level

Mid-LevelSenior

About the role

  • **Your responsibilities:**
  • Advising our clients – premium cardholders – by phone and email in German and English
  • Handling customer inquiries from quote preparation through to billing for bespoke travel arrangements
  • Making reservations with airlines, hotels and travel agencies
  • Preparing tailored offers and travel documents and producing detailed itineraries
  • Passionate consultation and facilitation of travel experiences
  • Actively promoting special promotions and exclusive offers

Requirements

  • **Your profile:**
  • Excellent professional command of German and English, both written and spoken (C2 according to the Common European Framework of Reference for Languages)
  • Additional languages such as French or Italian are an advantage
  • University degree or equivalent professional qualification, ideally in tourism
  • Several years’ experience in the travel industry, at a tour operator or travel agency
  • Knowledge of GDS (preferably Amadeus) and very good destination knowledge
  • Passion for travel and the luxury lifestyle, including gastronomy, events and culture
  • Service-oriented mindset, flexibility and resilience
  • Positive attitude and alignment with Ten Group’s values
  • Strong communication skills
  • Willingness to work full time
  • Flexibility: willing to work 5 days per week between 08:00 and 20:00 GMT, Sunday to Thursday
Benefits
  • **Your benefits:**
  • We put our people at the heart of our business and value recognition and reward – both through regular reviews and our annual Extra Mile Awards, where we celebrate those who go above and beyond. We actively support the professional development of our employees and help them progress in their careers.
  • **Rewards that suit you:**
  • Competitive salary, dependent on experience, plus performance-related bonus
  • Paid time off, including one paid day per year for volunteering
  • Paid sabbaticals – one (1) month paid sabbatical after every 5 years of service, without using annual leave
  • Extra Rewards – attractive Ten Loyalty Rewards program with bonus and gift as a thank-you for your loyalty
  • Remote work opportunities – work from anywhere in the world
  • Employee discounts – access to exclusive travel and lifestyle offers
  • Be part of a global, dynamic and inclusive team with diversity at its core
  • Real career opportunities in a growing international company
  • Relocation support if required

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
GDSAmadeustravel arrangementsitinerary preparationquote preparationbilling
Soft skills
service-oriented mindsetflexibilityresiliencestrong communication skillspositive attitude
Certifications
university degreeprofessional qualification
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