Lab Operations Analyst I

Tempus AI

Laboratory Operations Analyst managing samples in the laboratory information management system at Tempus. Ensuring efficient specimen processing and communication with pharma and partner ops teams in a hybrid role.

Posted 7/11/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $23 per hourWebsite

About the role

Key responsibilities & impact

Responsible for managing samples in the laboratory information management system (LIMS) and ensuring quick and efficient specimen processing
Develop a firm understanding of internal lab processes and databases with respect to pharmaceutical and partner ops projects.
Communicate directly with various members of pharma/partner ops departments to provide clarity on specimen status, delays, and expected completion dates
Respond to inquiries by email, slack and in person quickly and professionally
Responsible for tracking and managing progress on pharma/partner ops laboratory projects
Participate in monitoring audits of sample status and prevention of delays
Monitor high priority orders to ensure customer satisfaction and retention

Requirements

What you’ll need

4 year college degree in Biological Sciences or similar is preferred
Exceptional customer service skills and strong interpersonal skills
Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
Show initiative and ability to work as part of a high-level team while working independently
Proven ability to learn new skills quickly and adapt to new processes smoothly

Benefits

Comp & perks

medical and other benefits depending on the position

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Highly OrganizedSystematicInitiativeTeam CollaborationAdaptability

Certifications

4 Year College Degree in Biological Sciences