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Clinical Account Associate
Tempus AIClinical Account Associate working to drive customer adoption of Tempus products in the healthcare sector. Collaborating with sales teams and managing clinical orders in the community.
About the role
Key responsibilities & impact- Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
- Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives
- Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons.
- Collaborate with Clinical Account Executives on upsell opportunities for various products
- Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
- Identify and develop partnering opportunities between prospective oncology clients and Tempus.
- Promote and drive compliance with new web-based molecular information tools for all clients.
- Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
- Monitor performance of sales to ensure objectives are met
- Develop and implement a comprehensive business plan for the territory
- Build and maintain relationships with physicians and office staff to drive clinical orders in the community
- Build and maintain relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
- Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts
- Coordinating Medical Affairs report review with physicians after clinical orders
- Order Kit and literature replenishment at accounts
- Identifying and attending approved local conferences
- Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients
Requirements
What you’ll need- B.S. in biology, life science, business or marketing
- Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations OR general clinical experience
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales supportbusiness planningcustomer adoptiondata analysisclinical data managementspecimen procurementupsellingEMR integrationmolecular information toolscompetitive analysis
Soft Skills
collaborationrelationship buildingcommunicationcoordinationcustomer feedbackperformance monitoringstrategic thinkingproblem solvingorganizational skillsinterpersonal skills