Manager, Customer Success, Major
Sprout Social, Inc.
SFDC
Clinical Account Executive
Tempus AI
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 - $150,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Drive strategic business expansion/collaboration opportunities with Major U.S. cancer centers and clinics and Top 20 largest oncology practices in the territory.
- Drive strategic business expansion/collaboration opportunities with Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
- Structure detailed strategic plans for gaining and retaining new and existing clients.
- Maximize client-bill contracting opportunities.
- Implement laboratory services agreements (LSA’s) with bill account institutions.
- Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives.
- Identify and develop partnering opportunities between prospective oncology clients and Tempus.
- Promote and drive compliance with new web-based molecular information tools for all clients.
- Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership.
- Monitor performance of sales to ensure objectives are met.
- Develop and implement a comprehensive business plan for the territory inclusive of budgets, travel, territory management, goal setting, etc.
- Work effectively with individuals across multiple departments throughout Tempus.
- Embrace, embody and represent the Tempus company culture at all times to external and internal constituents.
Requirements
- Ability to provide an integrated MolDx/SaaS solution using Tempus’s sequencing technology to prospects and customers.
- Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with Tempus’ capabilities.
- Comfortable selling at the executive level (CEO, COO, CFO)
- Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
- Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
- Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
- Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
- Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
- Excellent negotiation and customer service skills
- Outstanding strategic sales account planning skills
- Superior listening and problem solving skills
- Ability to handle sensitive information and maintain a very high level of confidentiality
- Demonstrate consistent closing abilities throughout the sales cycle
- Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
- Impeccable oral and verbal communication and presentation skills
- Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
- Effective and regular utilization of Salesforce.com
- Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
- Advanced presentation skills and business acumen a necessity
- Ability to work effectively with minimal direction from, or interface with, manager
- Problem solving, decision making and technical learning
- Advanced written and oral communication skills
- Strong administrative skills and sophistication to manage business in complex environments
- Demonstrate Tempus’ Values by acting with integrity, respect and trust
- Frequent travel (> 50%) throughout the territory as needed
- B.S. in life science, biology, business or marketing – MBA preferred
- 3+ years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
- Candidate must have 3+ years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
- Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
Benefits
- incentive compensation
- restricted stock units
- medical and other benefits depending on the position
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MolDxSaaSmolecular diagnosticsoncologychemotherapeuticstargeted agentsaccount managementrevenue generationbusiness planningconsultative selling
Soft skills
negotiationcustomer servicestrategic sales account planningproblem solvingdecision makingcommunicationpresentation skillsorganizational skillsindependencerelationship building
Certifications
B.S. in life scienceB.S. in biologyB.S. in businessB.S. in marketingMBA
