Clinical Account Coordinator
Tempus AI
full-time
Posted on:
Location Type: Remote
Location: Remote • Louisiana • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Build and nurture relationships with physicians and clinical staff
- Proactively solve problems and present solutions to customers
- May be required to occasionally draw blood for Tempus patients
- Help clinical staff with Tempus ordering and requisition forms
- Assist patients with the Tempus Financial Assistance Program application
- Collaborate with on-site clinical staff to resolve customer service requests
- Respond to customer inquiries
- Monitor sample shipments between Tempus, client pathology, and partner facilities
- Help clinical staff schedule blood draws and coordinate mobile phlebotomy appointments
- Manage kit stock and literature replenishment at accounts
- Communicate frequently with sales and other external teams
- Monitor account performance
Requirements
- BS/BA degree required
- Clinical experience as a Medical Assistant or RN or phlebotomist required
- Minimum of 2 years of phlebotomy experience, oncology experience preferred
- Experience with Epic systems preferred
Benefits
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
phlebotomyclinical experienceoncology experienceproblem solvingcustomer service
Soft skills
relationship buildingcommunicationcollaborationproactive approach
Certifications
BS/BA degree