Senior Platform Architect

Temporal Technologies

Senior Platform Architect helping Temporal, an open-source workflow platform, move customers from purchase to reliable production. Establishing scalable operational standards and driving adoption, renewals, and growth.

Posted 8/17/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing production readiness and activation, with a strong focus on reliability engineering, distributed systems, and workflow orchestration. Proven ability to optimize performance, communicate technical concepts effectively, and lead cross-functional teams to deliver high-quality outcomes.

Highest-signal resume keywords

Production Readiness ManagementDistributed Systems UnderstandingWorkflow Orchestration ProficiencyTechnical Documentation CreationCustomer-Facing Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringSolutions EngineeringReliability EngineeringDebugging Complex IssuesKubernetesGoJavaTypeScriptPythonInfrastructure-as-Code

Soft Skills

CollaborationProblem-SolvingCustomer AdvocacyClear CommunicationIndependent Work

Tools & Technologies

Observability ToolsCloud PlatformsWorkflow Orchestration PlatformsTechnical TrainingRunbooks

Industry Keywords

Production SystemsOperational Best PracticesTechnical Risk ManagementKPI-Driven Success PlansMaturity Assessments

Tech Stack

Tools & technologies

CloudDistributed SystemsGoJavaKubernetesOpen SourcePythonTypeScript

About the role

Key responsibilities & impact

Own customers' production readiness and activation from purchase through stable production
Drive the first production workflow and reduce time-to-production
Establish reliability, failure-handling, scaling, upgrade, alerting, and operational best practices
Resolve customers' most difficult technical tickets and remove activation blockers
Optimize customer costs and performance
Build and execute KPI-driven success plans tied to production outcomes
Define standards for technical patterns, training, governance, and operational readiness
Coordinate Professional Services, Support, Partners, and internal teams for on-time, high-quality delivery
Manage technical risk, migrations, and architectural debt
Set and validate reliability, observability, and operational standards
Monitor health signals and intervene proactively
Lead technical reviews, readiness checkpoints, and maturity assessments
Certify teams and workloads as production-ready
Identify growth signals and partner with customers, Growth AEs, and Solution Architects to unlock new workloads
Translate production success into technical narratives for renewal and growth
Advocate for customer needs and real-world patterns internally

Requirements

What you’ll need

Must reside in the United Kingdom; London preferred
6+ years of professional software engineering or solutions engineering experience
Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles
Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python
Experience building, deploying, and operating production systems at scale
Ability to debug complex technical issues and guide customers through resolution
Strong customer-facing skills and ability to communicate technical concepts clearly to diverse audiences
Experience creating technical documentation, runbooks, and training materials
Ability to work independently while collaborating across teams
Willingness to travel occasionally for customer engagements and team events
Nice to have: Temporal or similar workflow orchestration platforms
Nice to have: observability tools and practices for distributed systems
Nice to have: professional services, technical consulting, or solutions engineering background
Nice to have: Kubernetes, cloud platforms, and infrastructure-as-code tools
Nice to have: open source contributions or developer community experience
Nice to have: technical training or workshop delivery experience

Benefits

Comp & perks

Equity plan participation
Paid Time Off (PTO), varying by country
Learning and career development perks
Lifestyle spending account
Home office setup
Professional memberships
Work-from-home meals
Access to the Calm app for mental wellness
Occasional company events, team offsites, and other in-person connection opportunities