Own reliability outcomes for operating Temporal Cloud end to end, partnering across engineering, infrastructure, and product to drive measurable improvements.
Define, implement, and evolve reliability targets and associated practices, including alerting thresholds, operational readiness criteria, and escalation paths.
Plan and run gamedays to validate incident response, operational procedures, and cross-team coordination under realistic failure scenarios.
Build and scale a chaos testing program that exercises failure modes safely and drives remediation work that reduces real risk.
Define and maintain a reliability scorecard across services and key operational processes, and use it to prioritize reliability investments.
Lead load testing and performance testing efforts, including test design, tooling, and analysis of bottlenecks and capacity constraints.
Improve observability standards (metrics, logs, traces, dashboards) so reliability signals are consistent, actionable, and easy to audit.
Drive post-incident learning and corrective actions, ensuring fixes are durable and reduce recurrence risk over time.
Make system-level tradeoffs across reliability, performance, cost, and velocity, and document decisions clearly for long-term maintainability.
Mentor other engineers and raise the bar on reliability engineering practices across teams.

Requirements

Strong computer science fundamentals, especially in distributed systems, concurrency, and performance.
Demonstrated ability to design and build complex systems that operate reliably under high load and partial failure.
Experience driving reliability improvements across multiple services, not just within a single codebase.
Hands-on experience with at least one of: gamedays, chaos testing, load testing, or building reliability scorecards.
Strong judgment in ambiguous situations, including the ability to prioritize reliability work based on risk and impact.
Excellent communication skills, including the ability to align multiple stakeholders on reliability goals, plans, and tradeoffs.
A collaborative mindset and a track record of mentoring and leveling up engineering practices.

Benefits

Unlimited PTO, 12 Holidays + 2 Floating Holidays
100% Premiums Coverage for Medical, Dental, and Vision
AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
Empower 401K Plan
Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

reliability engineeringdistributed systemsconcurrencyperformance testingload testingchaos testingalerting thresholdsoperational readiness criteriareliability scorecardsincident response

Soft Skills

excellent communicationcollaborative mindsetmentoringstrong judgmentprioritizationcross-team coordinationpost-incident learningdecision documentationmeasurable improvementsambiguity management