Tempo Software

Senior Financial Analyst – R&D, Customer Success

Tempo Software

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

Tech Stack

CloudFlash

About the role

  • Own the R&D financial model (headcount, capacity, investment prioritization)
  • Build and/or orchestrate planning cycles (annual plan, reforecasts, weekly flash) across R&D and Customer
  • Partner with the CCO on Customer Success and Support forecasting, capacity, and performance
  • Deliver insights on core SaaS metrics (retention, churn, expansion, cost-to-serve, support efficiency)
  • Inform topline assumptions based on customer behavior, product usage, and operational drivers
  • Support quarterly business reviews and development of board-level materials
  • Partner with Cloud Operations to forecast and manage cloud and AI costs
  • Drive visibility into cost drivers and identify efficiency opportunities
  • Build and/or orchestrate business cases, scenarios, and sensitivity analyses
  • Act as a strategic thought partner to R&D and Customer leadership on resource allocation and ROI
  • Design, build, and orchestrate AI-driven workflows across forecasting, reporting, and variance analysis
  • Translate finance processes into structured, modular workflows for agent execution
  • Orchestrate multi-step, agent-driven processes across interconnected workflows
  • Act as human-in-the-loop owner (output validation, exception handling, continuous improvement)
  • Replace manual processes with orchestrated agent workflows to scale output without linear headcount
  • Integrate data pipelines with AI and orchestration layers (Finance Systems, BI, RevOps, Accounting, HR, etc.)
  • Continuously improve workflows through prompt refinement and orchestration optimization
  • Partner with Accounting to ensure accurate expense classification and allocations during close
  • Align financial data with operational drivers (headcount, cloud usage, vendor spend)
  • Build and/or orchestrate accruals, reclasses, and variance explanations
  • Establish and enforce data governance and documentation standards across systems
  • Ensure data structures are clean, consistent, and automation-ready for AI workflows
  • Identify and resolve data issues impacting forecasting, reporting, or automation accuracy
  • Deliver monthly reporting, variance analysis, and performance insights
  • Support weekly, monthly, and quarterly financial cadences (flash, forecast, close)
  • Support quarterly business reviews and board deck materials
  • Partner with BI/RevOps to improve data quality and reporting automation
  • Leverage AI tools to accelerate analysis and insight generation

Requirements

  • 4–8+ years in FP&A, Corporate Finance, or Strategic Finance
  • Experience supporting Product, Engineering, R&D, Customer Success, or Support
  • Strong financial modeling, forecasting, and scenario analysis skills
  • Experience with planning systems (e.g., Drivetrain, Hyperion, SAP, Anaplan, Adaptive)
  • Strong understanding of SaaS metrics (retention, churn, cost-to-serve)
  • Experience partnering with Accounting (accruals, expense classification, P&L integrity)
  • Experience using AI tools to automate analysis or improve workflows
  • Ability to operate across execution and orchestration of work
  • Strong communication skills and ability to influence cross-functional stakeholders.
Benefits
  • Remote First work environment
  • Unlimited vacation in most of our locations!!
  • Great benefits including health, dental, vision and savings plan.
  • Perks such as training reimbursement, WFH reimbursement, and more.
  • Diverse and dynamic teams with challenging and exciting work.
  • An opportunity to have a real impact on our business.
  • A great range of social activities (both in person and virtual).
  • Optional in person meet-ups and the ability to travel to our international offices
  • Employee referral program
  • And so much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial modelingforecastingscenario analysisdata governancevariance analysisaccrualsexpense classificationreporting automationAI-driven workflowscost analysis
Soft Skills
communicationinfluencingstrategic thinkingcollaborationproblem-solvingcontinuous improvementcross-functional partnershiporganizational skillsanalytical thinkingleadership