Tempo Software

Manager

• Lead by Example: Manage a small squad of Digital CS Program Managers not just through direction, but through demonstration.
• Technical Mentorship: Use your deep experience as an IC to upskill your team.
• Gap Filling: Act as the primary backup and escalation point for the team.
• Direct Contribution: Retain ownership of a specific subset of high-priority or high-complexity digital programs.
• Tool Administration: Serve as a "power user" of our CS tech stack.
• Content Creation + Adaptation: Adapt content from our enablement team to drive users to better adopt and get value from our products.
• Analyze & Optimize: Dive into the data yourself.
• Product & Sales Interlock: Represent the Digital CS function in cross-functional meetings.
• Experimentation Framework: Design the A/B testing strategy for the team.

Manager, Digital CS Programs

Frontend Engineer

• Write efficient, readable, maintainable, and testable client-side code using TypeScript, JavaScript and various frameworks
• Create unit tests, sometimes integration and performance tests
• Review your peers' code
• Solve challenging problems with a great attention to user experience, security and performance
• Cooperate with product managers, designers, software developers, QA engineers, and technical writers to develop and maintain the best Atlassian plugins that are used by thousands of people in many big-name companies around the world

Senior Frontend Developer – Growth

Full-stack Engineer

Senior Full Stack Developer – Cloud

Revenue Operations

• Partner with the CFO, CRO and leadership team to define and execute the company’s revenue strategy.
• Own the multi-year revenue operations roadmap and strategic planning cycles.
• Lead annual and quarterly revenue planning processes, including forecasting, pipeline analysis, and quota setting.
• Develop frameworks for market segmentation, territory design, and resource allocation.
• Provide executive-level insights and recommendations that drive company-wide revenue decisions.
• Design and implement efficient end-to-end processes across the revenue cycle, ensuring alignment between marketing, sales, and customer success.
• Drive adoption of best practices in lead management, opportunity tracking, and customer lifecycle management.
• Oversee sales enablement initiatives, including onboarding, training, and playbook development.
• Establish scalable global processes and governance models to support rapid growth.
• Own the revenue performance dashboard and provide real-time insights to leadership.
• Establish consistent metrics, KPIs, and reporting standards across all revenue teams.
• Partner with Finance and Business Intelligence teams to ensure accurate forecasting and pipeline health analysis.
• Lead the centralization of revenue analytics and ensure a single-source of truth across GTM teams.
• Oversee the tech stack for revenue teams, including CRM, marketing automation, sales engagement, and customer success platforms.
• Ensure system integrations are optimized for data accuracy and workflow automation.
• Evaluate and recommend new technologies to enhance productivity and insights.
• Define the long-term GTM systems architecture and ensure technology scalability.
• Act as the operational bridge between marketing, sales, customer success, finance, and product teams.
• Facilitate regular revenue operations reviews and business performance meetings.
• Lead, mentor, and grow the revenue operations team.
• Build and mature a high-performing, multi-disciplinary global RevOps organization.

VP, Revenue Operations

Operations

• Configure, deploy, and administer the Gainsight platform (system configuration, reports, dashboards, end-to-end, workflows, systems integrations)
• Collaborate with cross-functional end users to gather business requirements that impact Gainsight and the CRM
• Develop new business processes in partnership with Customer Success leadership and cross-functional teams
• Design business rules that analyze customer data and trigger actions for the Customer Success team to engage with customers
• Evaluate and implement new digital tools, including AI technologies and in-app customer engagement solutions.
• Manage day-to-day support of Gainsight users

CS Ops Manager, Gainsight Admin

Account Executive

• Position the value of all of Tempo’s applications to large/corporate businesses that match your territory segment.
• Work closely with our top solutions partners to jointly approach, pitch, and close large enterprise deals
• Work an assigned set of accounts in your region to identify those with high-potential to grow, work to establish relationships and devise tactics to expand their usage
• Educate and guide champions/decision makers through their company’s journey to learn how Tempo’s strategic portfolio product suite can positively impact their business
• Adhere to an enterprise sales process and opportunity qualification methodology including proactively building pipeline and forecasting business
• Accurately and consistently manage and track customer and transactional information in Salesforce
• Travel to customer locations in support of sales efforts (as needed)
• Help Tempo to consider and build new pricing and engagement models appropriate for supporting large enterprise deployments, as Tempo rapidly moves up market in the enterprise segment
• Negotiate and sign agreements with new or existing large corporate customers to exceed targets quarterly
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
• Work closely with Pre-Sales to develop and execute operational procedures and strategic account plans
• Work with Sales Engineers to diagnose and provide recommendations for configuration and blueprints
• Become the voice of our users, solve technical challenges, announce new features or updates, and identify how Tempo can make their lives better!

Account Director

AI Engineer

• Build & optimize Gen-AI models for tasks such as predictive scheduling, workload forecasting, and capacity management within Jira.
• Collaborate cross-functionally with Product, Engineering, Data, and UX teams to translate user challenges into scalable AI-driven solutions.
• Integrate AI features such as Capacity Insights—our AI-powered solution processing Jira, calendar, and Git activity signals to surface valuable insights.
• Deploy and monitor machine learning models, ensuring they are performant, secure, interpretable, and aligned with Tempo’s modular SPM platform.
• Innovate by experimenting with new generative AI technologies (e.g., LLMs, prompt engineering) for user experience enhancements like automated report generation or strategy summaries.
• Collaborate on AI infrastructure, ensuring best practices in MLOps, model versioning, and data governance.

Gen AI Engineer

Executive Assistant

• Provide high-level confidential administrative support to the CEO first and foremost, and the Senior Leadership team as required.
• Screen, organize, and prioritize the executive’s email inbox, flagging critical communications and ensuring timely follow-up.
• Arrange & coordinate meetings/events (Board retreats, management dinners, etc.)
• Screen CEO's emails, archive and professionally compose replies/correspondence on behalf of the CEO when required.
• Prepares agendas, attends meetings, schedules and takes minutes at internal and external meetings as requested Develops and cultivates collaborative relationships with peers, employees, the Board of Directors, the Executive Leadership Team and external partners
• Plan, coordinate, and execute small-scale projects and events, ensuring all logistical and operational elements are handled effectively.
• Interacting with high profile Executives from other institutions globally.
• Evaluate incoming requests and determine priority levels based on strategic importance.
• Liaise with internal staff at all levels on behalf of the CEO when required.
• Personal tasks as required.

QA Engineer

• Conducting comprehensive testing of software applications, including functional, regression, and performance testing.
• A lot of compatibility testing: Jira, Confluence, DC, and Cloud versions
• Developing and maintaining test documentation
• Collaborating with developers, product managers, and other team members to identify and resolve defects and issues.
• Performing test execution, recording, and reporting defects.
• Participating in the design and implementation of automation testing solutions.
• Contributing to the improvement of our QA processes and methodologies.
• Supporting our continuous testing practices.
• Providing production support of software products by investigating and recreating reported defects.

Software Engineer

• Lead and mentor a team of Java, React, PHP, and JavaScript developers, fostering a collaborative and productive environment.
• Oversee the entire software development lifecycle, from requirements gathering and design to implementation, testing, and deployment.
• Provide technical guidance and architectural insights across multiple technologies (Java, React, PHP, JavaScript, Atlassian Forge), ensuring adherence to best practices and coding standards.
• Conduct code reviews and provide constructive feedback to team members working in different languages.
• Collaborate with product managers, stakeholders, and other teams to define project scope and deliverables.
• Drive continuous improvement in team processes, tools, and technologies.
• Participate in the recruitment and onboarding of new team members.
• Contribute to the technical strategy and roadmap of the product.
• Align team deliverables with Program Increment (PI) planning objectives, ensuring work is scoped, prioritized, and scheduled effectively within each PI cycle.
• Monitor and manage team capacity, proactively identifying risks and adjusting plans to ensure delivery commitments are met.
• Facilitate planning, daily stand-ups, and retrospectives, driving agile discipline and team accountability.

Team Lead, Software Development

• Architect and Implement: Design, develop, deploy, and maintain software solutions that set a high bar for quality, scalability, and efficiency across Strategic Roadmaps, with a focus on reusable components and frameworks that accelerate development while being mindful of user experience.
• Technical Leadership: Lead software design and code reviews, providing guidance and feedback that elevates the quality of work across teams. Actively participate in software architecture and design discussions, solution ideation, and technical problem-solving to shape the strategic technical direction. Engage with cross-functional stakeholders, including marketing and executive leadership, to align on key technical initiatives and ensure technical decisions contribute to broader business goals. Drive innovation through new ideas and approaches that benefit the organization as a whole.
• Cross-Team Collaboration: Work closely with developers, site reliability engineers, product managers, and other departments such as marketing and customer success to align technical goals and priorities. Foster a collaborative culture that drives high-impact outcomes and ensures engineering solutions effectively support cross-departmental initiatives.
• Mentorship and Skill Development: Serve as a mentor to fellow engineers, promoting best practices in code quality, performance, and reliability. Inspire a culture of continuous learning, improvement, and technical excellence, while encouraging knowledge sharing across teams and departments.
• Operational Efficiency: Lead efforts to improve the operational efficiency of Tempo’s engineering teams by reducing technical debt, enhancing development processes, and ensuring consistent, high-quality releases. Advocate for tools and processes that empower non-engineering teams to better leverage technical solutions, bridging gaps between engineering and other functions to streamline workflows.