Tempo Software

Senior Community & Influencer Manager

Tempo Software

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Own end-to-end management of Tempo's bi-weekly webinar program, collaborating closely with Partner Marketing to feature Systems Integrators (SIs) and Channel Partners
  • Develop and maintain the webinar calendar, coordinating schedules with partners and internal stakeholders to ensure consistent programming
  • Drive webinar strategy including topic selection, speaker recruitment, content development, and audience targeting
  • Host and moderate webinars with confidence and polish, ensuring an engaging experience for attendees
  • Manage all webinar logistics including platform setup, rehearsals, promotion, and day-of execution
  • Analyze webinar performance metrics (registrations, attendance, engagement, pipeline influence) and continuously optimize the program
  • Repurpose webinar content into blog posts, social clips, and other assets to extend reach and value
  • Develop and execute a strategic program to secure Tempo executive placements on high-profile industry podcasts, video casts, and live streams
  • Research and build a target list of relevant podcasts, YouTube channels, LinkedIn Live shows, and other audio/video platforms in the Atlassian ecosystem, project management, enterprise software, and business leadership spaces
  • Cultivate relationships with podcast hosts, producers, and content creators to create ongoing placement opportunities
  • Craft compelling pitches and talking points tailored to each show's audience and format
  • Prepare executives for appearances with briefing documents, key messages, and media coaching as needed
  • Coordinate all logistics for podcast and video appearances including scheduling, technical requirements, and follow-up
  • Track and report on placement success, audience reach, and resulting brand awareness or lead generation
  • Amplify executive appearances through social media, email, and other marketing channels to maximize impact
  • Identify opportunities for Tempo to sponsor, co-host, or launch its own podcast or video series
  • Own and actively manage Tempo's presence on the Community.Atlassian forum, responding to inquiries, fostering discussions, and positioning Tempo as a trusted thought leader
  • Build and manage our Reddit strategy, engaging authentically with relevant subreddits to drive awareness and support community conversations
  • Monitor community sentiment and feedback, translating insights into actionable recommendations for product and marketing teams
  • Develop and execute community programs that drive user engagement, advocacy, and loyalty
  • Oversee public relations strategy and execution, building relationships with key industry journalists, analysts, and media outlets
  • Identify, recruit, and cultivate relationships with influencers in the Atlassian ecosystem, project management, and enterprise software space
  • Develop and pitch compelling story angles that showcase Tempo's innovation and market leadership
  • Track and report on PR and influencer campaign performance with clear KPIs and ROI metrics
  • Represent Tempo at industry events, conferences, and partner meetings as a brand ambassador
  • Proactively identify and pursue media opportunities including sponsorships, speaking engagements, contributed content, and strategic partnerships
  • Negotiate media partnerships and influencer agreements that align with budget and brand guidelines
  • Stay ahead of industry trends and identify emerging platforms or channels for Tempo's voice
  • Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future

Requirements

  • 6+ years of experience in community management, influencer marketing, PR, webinar/event management, or a related field within B2B SaaS or enterprise technology
  • Proven experience managing webinar programs at scale, including end-to-end ownership from planning through execution and analysis
  • Track record of successfully securing executive placements on podcasts, video shows, or other earned media opportunities
  • Confident and polished on-camera presence; comfortable hosting webinars, appearing on podcasts, and speaking at events
  • Experience working with channel partners, systems integrators, or alliance teams to co-create content and programs
  • Proven track record of building and scaling online communities and driving measurable engagement
  • Experience managing influencer and media relationships with demonstrated ability to secure placements and partnerships
  • Exceptional written and verbal communication skills with an authentic, engaging voice
  • Strong relationship-building skills with the ability to connect with executives, partners, and community members alike
  • Familiarity with the Atlassian ecosystem, project management tools, or enterprise productivity software is a strong plus
  • Self-starter mentality with excellent project management skills and ability to manage multiple priorities
  • Data-driven approach to measuring success and optimizing programs
  • Willingness to travel to events and partner locations as needed
Benefits
  • Remote First work environment
  • Unlimited vacation in most of our locations!!
  • Great benefits including health, dental, vision and savings plan.
  • Perks such as training reimbursement, WFH reimbursement, and more.
  • Diverse and dynamic teams with challenging and exciting work.
  • An opportunity to have a real impact on our business.
  • A great range of social activities (both in person and virtual).
  • Optional in person meet-ups and the ability to travel to our international offices
  • Employee referral program
  • And so much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
webinar managementcontent developmentaudience targetingperformance metrics analysiscommunity engagementpublic relations strategyinfluencer marketingevent managementproject managementdata-driven optimization
Soft skills
communication skillsrelationship-buildingon-camera presenceself-starter mentalitystrategic thinkingnegotiation skillsengaging voicecollaborationcreativityadaptability