Templar Shield

ServiceNow

• Configuration of Armis solutions within ServiceNow platform
• Support user provisioning and access certification processes
• Develop and maintain integrations between ServiceNow Modules and third-party tools
• Enhance automation and orchestration workflows using ServiceNow Flow Designer and Security Orchestration Automation and Response (SOAR)
• Develop scripts, custom applications and workflow automation within ServiceNow to extend IRM and SecOps capabilities
• Map Armis asset intelligence into ServiceNow data models, CI classes, ownership models, reconciliation patterns, and risk workflows
• Assist in conducting client stakeholder workshops, participate in requirements gathering and documentation
• Develop governance processes for human and non-human identities
• Troubleshoot and resolve issues related to ServiceNow functionalities and integrations
• Assist in creating and conducting product demos to stakeholders for the purpose of client discovery and or product training efforts
• Establish trusted client relationships and advise clients on their business needs
• Configure authorization visibility dashboards and access analytics reporting
• Configure Armis platform settings, asset classifications, dashboards, reports, policies, alerting logic, exposure views, and use-case-specific workflows
• Validate that Armis deployments align to client business outcomes, such as asset visibility, CMDB enrichment, OT visibility, vulnerability prioritization, incident response readiness, cyber insurance support, and audit evidence.
• Develop direct system testing and validation procedures and documentation
• Develop test plans to address specifications and requirements
• Conduct testing and support deployment of identity security solutions
• Assist Templar Shield clients with developing, implementing, and strengthening identity security programs
• Participate in the installation, implementation, configuration, and support of ServiceNow system components
• Comply with established Software Development Lifecycle (SDLC) and or Agile method for design and development of various solutions on the identity security platform to ensure all efforts are coordinated and controlled
• Assist in soliciting and managing to completion feedback from requestors on quality, timeliness, and effectiveness of ServiceNow implementations against business and functional requirements
• Stay up to date with the latest cybersecurity threats, vulnerabilities, and updates to the ServiceNow platform as well as identity security modules
• Research and evaluate available identity security platforms to meet customer requirements
• Support internal sales and client account teams in identifying new business opportunities
• Support in the creation of proposals, effort, and cost estimates and submit responses to Request for Proposals (RFP's)
• Assist in sales pursuits and proposals and assist growing Templar Shield practice areas
• Work closely with dispersed resources throughout multiple cities and countries
• Participate in development of training curriculum and course content
• Travel as needed based on the project and business development requirements

Senior Solution Engineer – ServiceNow, Armis