Brand, Content & Creative Operations Lead

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Brand, Content & Creative Operations Lead managing creative operations for an energy tech company focused on transparency and fairness in energy transactions. Overseeing production workflows and external partnerships for efficient execution.

Posted 5/27/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Set the operating rhythm: translate quarterly and monthly priorities into a clear plan covering what's shipping, when, and why, and run the weekly cadence that keeps it all moving.
Build the briefing system: design a smarter briefing process and reusable templates so "good" is the default first draft, with a clear DRI, decision owner, and review path on every piece of work.
Lead external resourcing: own onboarding, scopes, and quality control for every agency and freelancer relationship, and maintain a live capacity map across internal and external contributors.
Ship the moments: run the production layer for activations, events, shoots, partner moments, and high-visibility launches, and turn one-off projects into repeatable runbooks.
Unblock the system: map cross-functional dependencies early across Product, PMM, Commercial, CX, Legal, Data, and Web, surface the real blockers, and track decisions so we don't relitigate the same debates.
Compound the wins: improve the workflow layer through templates, dashboards, and tooling, using AI and automation to meaningfully increase throughput without compromising quality.

Requirements

What you’ll need

Proven experience running creative, brand, content, or marketing operations in a fast-moving environment.
High operational rigour. You can build systems, but you're not precious, and you optimise for shipping.
Strong judgement on when to tighten process and when to get out of the way.
Confident managing external partners across scopes, timelines, feedback loops, and quality control.
Excellent stakeholder management. You're calm, direct, and hard to derail.
Systems thinking. You naturally map dependencies, decision points, and failure modes.
Experience with multi-format production across video, events, web, and editorial.
Strong Notion fluency (databases, dashboards, templates) and comfort across the wider tooling stack.
Comfort using AI tools to accelerate drafting, coordination, and workflow automation.
Familiarity with high-stakes comms and approvals across reputation, partners, and founders.

Benefits

Comp & perks

Competitive salary.
Stock options so everyone has ownership in our mission.
25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off.
Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons.
Up to £1,200 or €1,200 per year for your remote setup.
Up to £150 or €150 per month for wellbeing.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

creative operationsbrand operationscontent operationsmarketing operationsmulti-format productionworkflow automationsystems thinkingquality controlprocess optimizationstakeholder management

Soft Skills

operational rigourstrong judgementcalm under pressuredirect communicationadaptabilityproblem-solvingcollaborationdecision-makingrelationship managementresilience