tem

Energy Operations Coordinator

tem

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

JuniorMid-Level

About the role

  • Own metering registrations end-to-end: Submit, track, and close registrations via Versa, including objections, re-applications, and confirmations.
  • Coordinate connections, disconnections, and site visits: Keep all parties aligned (Versa, metering agents, DNOs, customers), and ensure issues are fully closed out.
  • Keep appointments and records correct: Ensure metering agent appointments are correct ahead of billing runs, with audit-ready evidence and clean handoffs.
  • Maintain accurate internal status: Keep CR/Omni and the Billing team up to date with clear, accurate, time-stamped updates.
  • Improve how we operate over time: Spot repeat failure modes, document workflows, and support automation testing and process improvement.

Requirements

  • 1 to 3 years of experience in energy operations, metering operations, or closely related industry operations.
  • Practical understanding of new connections and disconnections processes.
  • Hands-on experience coordinating metering appointments and site visits.
  • MHHS readiness: exposure to MHHS changes, or the ability to learn fast and embed into the programme quickly.
  • Strong coordination skills across external partners and internal teams.
  • Direct MHHS programme experience.
  • Familiarity with COP compliance, MPAN vs MSID nuances, and DNO processes.
  • Experience improving workflows through documentation, tooling, or automation.
Benefits
  • Salary aligned to internal benchmarks and reviewed twice a year.
  • Stock options so everyone has ownership in our mission.
  • 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off.
  • Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons.
  • Home working and wellbeing budgets:
  • Up to £1,200 or €1,200 per year for your remote setup.
  • Up to £150 or €150 per month for wellbeing.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
metering registrationsnew connections processesdisconnections processesworkflow documentationautomation testingprocess improvementMHHS readinessMHHS programme experienceCOP complianceMPAN vs MSID nuances
Soft skills
coordination skillscommunication skillsorganizational skillsproblem-solving skillsattention to detail