Project Analyst, Mid-level

TEM Saúde

Analista de Projetos Pleno mapeando e documentando processos para TEM Saúde. Criando soluções que impactam socialmente em ambiente inovador e colaborativo.

Posted 7/15/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSenior💰 R$6,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process mapping, continuous improvement methodologies, and data analysis to enhance operational efficiency and compliance. Proficient in creating documentation and visual representations that support process governance and stakeholder engagement.

Highest-signal resume keywords

Process MappingContinuous Improvement MethodologiesData AnalysisOffice Skills (Excel, PowerPoint)Process Documentation (BPMN/Flowcharts)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingContinuous ImprovementData AnalysisQuality ManagementProcess DocumentationSLA MonitoringCycle Time AnalysisRisk ControlAction PlanningProcess Redesign

Soft Skills

Problem SolvingStakeholder EngagementCommunicationPrioritizationClarity in Reporting

Tools & Technologies

ExcelPowerPointPower BIVisioBizagiDraw.ioJiraPlannerTrello

Industry Keywords

Process GovernanceQuality ReviewsComplianceOperational BottlenecksBest Practices

About the role

Key responsibilities & impact

Map, analyze and document processes with business areas, identifying flows, activities, roles, responsibilities, rules, risks, controls and opportunities for improvement.
Create and update flowcharts, procedures, work instructions, RACI matrices and other documents related to process governance.
Support the redesign of current and future processes (AS IS/TO BE), proposing simplifications, standardizations and improvements aligned with the needs of the areas and the organization’s objectives.
Apply continuous improvement tools such as PDCA, Kaizen, 5 Whys, Ishikawa and action plans, contributing to problem solving and the reduction of operational bottlenecks.
Define, monitor and analyze process, quality, productivity, SLA, rework, cycle time and compliance indicators, supporting report generation and recommendations.
Support audits, quality reviews, internal controls and compliance actions related to the processes within your scope.
Participate in meetings, interviews, workshops and validations with stakeholders, contributing to requirements gathering, expectation alignment and prioritization of improvements.
Monitor the implementation of improvements, supporting communication, user guidance, result monitoring and stabilization of changes.
Promote best practices in documentation, standardization, quality and continuous improvement, contributing to increased process maturity.

Requirements

What you’ll need

Experience in process mapping, modeling and documentation (BPMN/flowcharts).
Knowledge of continuous improvement and quality management methodologies, including PDCA, Kaizen, 5 Whys, Ishikawa and action planning.
Ability to collect, organize and analyze data and indicators related to processes, quality, productivity, SLA, rework and compliance.
Intermediate to advanced Office skills, with strong focus on Excel and PowerPoint; knowledge of Power BI or other data visualization tools is desirable.
Desirable knowledge of tools such as Visio, Bizagi, draw.io, Jira, Planner, Trello or equivalents.
Desirable:
Systems thinking to connect processes, people, systems, controls and outcomes.
Ability to structure problems, prioritize opportunities and propose practical, sustainable solutions.
Ease in preparing analyses, reports, presentations and recommendations with clarity and objectivity.

Benefits

Comp & perks

Health and dental insurance
Multi VR card (fixed amount of R$ 840.00)
Life insurance
Day off
TEM Saúde digital app
Wellhub