Account Manager – Commercial Mid-Market

TELUS

Account Manager acquiring Canadian mid-market B2B technology customers for TELUS. Driving rapid closes, pipeline velocity, and strategic upsells across 5G, IoT, AI, cybersecurity, and cloud.

Posted 9/2/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSenior💰 CA$49,500 - CA$91,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B sales with a strong focus on new business acquisition and account growth, leveraging structured sales methodologies and Salesforce CRM for effective pipeline management. Bilingual in English and French, capable of articulating business value and competitive differentiation in technical conversations.

Highest-signal resume keywords

B2B Sales ExperienceCold Calling ExpertiseSalesforce CRM ProficiencyStructured Sales Methodology ExperienceAccount Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

New Business AcquisitionAccount GrowthProspectingUpsellingCross-SellingDeal ClosurePipeline ManagementSales Quota AchievementRevenue ExpansionSales Strategy Development

Soft Skills

Hunter MentalityPersistenceCommunicationStrategic ThinkingRelationship Building

Tools & Technologies

SalesforceSocial Selling PlatformsEmail Marketing ToolsCRM SoftwareProspecting Tools

Industry Keywords

B2B SalesAccount ManagementTechnology SolutionsSales MethodologiesCompetitive Differentiation

About the role

Key responsibilities & impact

Prospect new named accounts through cold calling, social selling, networking, and targeted outreach campaigns
Qualify and close new business opportunities with 30–90-day sales cycles
Maximize account value through strategic upsells and cross-sells across TELUS's technology portfolio
Maintain high activity levels for new customer acquisition and account expansion
Maintain 3–4x pipeline coverage through continuous prospecting and nurturing existing accounts
Execute 50+ prospecting touches daily across calls, emails, and social channels
Develop expansion strategies for closed accounts to unlock additional revenue
Compete against competitors through speed, persistence, and compelling differentiation
Leverage PSO methodologies to accelerate deal velocity and maximize total account revenue

Requirements

What you’ll need

3+ years new business acquisition and account growth in B2B sales
Proven hunter mentality with consistent track record of exceeding new revenue and expansion quotas
Demonstrated success with rapid deal closure and strategic account expansion
Cold calling/prospecting expertise and comfort with high daily activity levels
Account management skills and ability to identify expansion opportunities and execute cross-sell strategies
Salesforce CRM proficiency with rigorous pipeline management discipline
Structured sales methodology experience (MEDDIC, Challenger, SPIN)
Bilingual English & French required
Intermediate knowledge of English required for regular interaction with external and internal parties and use of English applications or software
Technology solution awareness across TELUS portfolio
Ability to quickly articulate business value and competitive differentiation
Comfortable with technical conversations to advance deals and expand accounts

Benefits

Comp & perks

Comprehensive total rewards package
Competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension program
Share purchase program
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities