Senior Product Manager – Prepaid Base Management

TELUS

Senior Product Manager leading strategy for Public and Koodo Prepaid services. Collaborating across teams to drive retention, growth, and strategic decision-making in a fast-paced environment.

Posted 7/18/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$86,000 - CA$136,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management and Marketing with a strong focus on data analysis, business case development, and cross-functional collaboration. Proven ability to drive customer acquisition and retention strategies while effectively communicating insights and recommendations to diverse stakeholders.

Highest-signal resume keywords

Product ManagementData AnalysisBusiness Case DevelopmentCross-Functional CollaborationCustomer Acquisition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KPI MeasurementA/B TestingHypothesis TestingBusiness IntelligenceAnalytics Tools

Soft Skills

Organizational SkillsProblem-SolvingCollaborationRelationship-BuildingCommunication

Tools & Technologies

Reporting DashboardsAnalytics Platforms

Industry Keywords

TelecomCustomer-CentricLifecycle MarketingBase ManagementStrategic Storytelling

About the role

Key responsibilities & impact

Owning overall base strategy, including long-term retention and ARPU growth plans across Public and Koodo Prepaid
Reporting to the Manager of Products & Services and partnering daily with Digital Product, Pricing Science, Marketing, and Channel teams to align on customer acquisition, retention, and monetization strategies
Measuring KPIs and tracking progress toward key portfolio goals using our business intelligence platform, analytics tools, and reporting dashboards
Identifying new growth opportunities and bringing innovative ideas to life through hypothesis testing, data analysis, and pilot initiatives before full rollout
Building and presenting compelling business cases and recommendations
Driving recommendations on pricing and plan structure through our cross-functional governance process
Crafting presentations with clear, strategic storytelling for all levels of the organization
Collaborating with cross-functional teams, including Digital, Pricing, Channel, Customer Experience, and Strategy, to operationalize complex, multi-workstream programs

Requirements

What you’ll need

3–5 years of experience in Product Management, Marketing, Growth, Consulting, or a related strategic or analytical role
Demonstrated ability to work with data and analytics to surface insights, build business cases, and influence decisions
Strong organizational skills with the ability to manage multiple priorities and operationalize complex initiatives
Demonstrated problem-solving ability through evidence of identifying root causes, testing hypotheses, designing A/B tests, or piloting initiatives to validate ideas before full rollout
Excellent collaboration and relationship-building skills, with the ability to influence cross-functional partners and align stakeholders
Strong communication skills across working-level and executive audiences, with the ability to translate data into compelling narratives
Experience in telecom or another customer-centric industry (great-to-haves)
A degree in Business, Marketing, Economics, or a related field (great-to-haves)
Prior experience in base management or lifecycle marketing (great-to-haves)

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
Industry-leading tools and training to support your growth
A culture that supports giving back to your community
Competitive pay and benefits