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Senior Product Manager – Small and Medium Businesses
TELUSSenior Product Manager responsible for SMB product strategies in Wireline Connectivity portfolios. Driving growth and market strategy with cross-functional team collaboration.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management for SMB Wireline Connectivity, with a strong focus on market analysis, pricing strategies, and cross-functional collaboration to drive growth and performance metrics.
Highest-signal resume keywords
Product Management ExperienceMarket Research AnalysisPricing Model DevelopmentKPI ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Strategy DevelopmentMarket Insight AnalysisPerformance ManagementPricing Strategy ExecutionProduct Roadmap Development
Soft Skills
Excellent CommunicationRelationship BuildingCreative Problem Solving
Tools & Technologies
DomoLookerTableau
Industry Keywords
Small and Medium BusinessesWireline ConnectivityTelecommunicationsRegulatory ProcessMarket Response Strategies
Tech Stack
Tools & technologiesGoTableau
About the role
Key responsibilities & impact- Join our dynamic team focused on powering the growth engine for Small and Medium Businesses (SMB)
- Drive critical initiatives and provide guidance across functional teams
- Develop and articulate a differentiated product strategy and tactics related to activations, pricing, market insight, bundling, positioning, and growth recommendations for the SMB Wireline Connectivity portfolios
- Guide and collaborate on cross-functional teams (e.g., Go to Market, Sales, Marketing, Planning) to manage margin, enable service delivery, and support the creation of integrated customer solutions
- Manage the market and performance of existing and new products, with direct accountability for SMB activation and growth metrics
- Use primary and secondary market research and in-depth competitive landscape analysis to recommend solutions to better support and/or reposition existing or new product offerings to cross-functional teams and/or senior leaders
- Focus analysis on SMB segment pricing, promotions, and feature parity
- Cooperate on efforts to improve time-to-market for SMB market response tactics and drive timely resolution of production and service delivery issues across the value chain
- Review and anticipate market, client, regulatory, and technology trends to create business plans and present recommendations to senior stakeholders
- Develop, own and maintain a product roadmap and business requirements through the understanding of market, customer, regulatory, and technology trends for the SMB Wireline Connectivity portfolio items
Requirements
What you’ll need- 7+ years of product management experience in IT or telecommunication services
- University Degree or equivalent post-secondary education in business or marketing
- Knowledge of the SMB segment, including purchasing behaviors and connectivity needs
- Knowledge of Wireline Connectivity solutions - An asset
- Proven ability to develop and execute complex pricing models and market response strategies
- Excellent communication and presentation skills, with the ability to develop strong internal and external relationships
- KPI and product performance management.
- Familiarity with Domo/Looker/Tableau
- Excellent reviewing skills and financial review capabilities
- Full understanding of product specialization; able to resolve a wide range of issues in creative ways
- Knowledge of the regulatory process within telecommunications - Great-to-Haves
- Strong awareness of current technology trends and their potential influence on future SMB services
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …