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Business Analyst II – Sales Incentives, Recognition
TELUSBusiness Analyst II redefining customer experience for TELUS stakeholders and internal team. Collaborating on process improvements and driving change for enhanced business outcomes across multiple units.
Tech Stack
Tools & technologiesGoogle Cloud PlatformPostgresPython
About the role
Key responsibilities & impact- Redefining customer experience for both our stakeholders and internal team
- Transforming our team members' experience with recommendations on innovative solutions and efficient processes
- Driving change through the identification and quantification of continuous improvement opportunities
- Documenting business requirements and performing User Acceptance Testing for incentive tool releases and projects
- Producing monthly and adhoc analytical reports to different levels of management
- Modelling data and providing recommendations for incentive plan Plan configuration within the incentive tools
- Supporting data integrity analysis and auto-load of data feeds
- Supporting monthly incentive processing and audits
- Recommending process improvements to reduce re-work
- Collaborating with Business Transformations partners in an agile setting
Requirements
What you’ll need- Degree or Diploma in Business Administration, Computer Science or equivalent education level and experience
- Advanced knowledge of GCP, Python, Postgres or other database programs
- Demonstrated experience in code configurations
- Demonstrated knowledge of financial concepts
- Demonstrated experience in reporting and data management (including experience with web-based reporting)
- Understanding of TELUS' marketing, sales, and the provisioning processes would be an asset
- Knowledge of TELUS' billing systems would be an asset
- Excellent analytical and problem solving skills
- Superior written and oral communication skills
- Ability to prioritize by multi-tasking in a rapidly changing environment to meet business requirements
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data ModellingUser Acceptance TestingCode ConfigurationsIncentive Plan ConfigurationFinancial Concepts
Soft Skills
Superior Written Communication SkillsSuperior Oral Communication SkillsAnalytical SkillsProblem Solving SkillsMulti-tasking Ability