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Bilingual IT Business Analyst
TELUSIT Business Analyst at TELUS Health transforming business requirements into technology solutions. Collaborating with teams to ensure quality deliverables and improve health outcomes through innovative technology.
About the role
Key responsibilities & impact- Translate business requirements into detailed specifications and participate in the high-level design and estimation process
- Design software solutions aligned with solution architecture and technical roadmap
- Work closely with the development team to define functional specifications and required system changes (including non-functional requirements)
- Provide technical support and leadership in case of incidents or service interruptions to ensure effective resolution
- Design intuitive solutions that add value for users
- Break down development elements into small increments that benefit users
- Collaborate with the Software Product Owner (SPO), UX designers, and key partners in a matrix structure
- Produce documentation for the user community (release notes, guides)
- Document designs within the allotted timeframes
- Work with developers and quality assurance to ensure complete understanding of the design and alignment of development initiatives
- Support delivery teams (development and QA) to ensure quality deliverables
Requirements
What you’ll need- Degree in computer science, business analysis, administration, actuarial mathematics, or related relevant field
- 5+ years of relevant experience in business analysis (or equivalent with expertise in managing complex systems)
- Bilingual in French and English, oral and written
- Experience collaborating with a UI/UX design team and ability to understand the principles of ergonomic and accessible web application design
- Excellent synthesis skills and great ease in understanding, systematizing, and simplifying technical concepts
- Strong analytical skills
- Ability to understand and use common IT technologies
- Knowledge of Agile methodologies
- Experience in a SAFe environment or large-scale Agile methodology
- Experience with digital transformations or modernization initiatives
- Knowledge of best practices in product or program management
Benefits
Comp & perks- Flexibility to work remotely while maintaining a healthy balance between your professional and personal life
- Modern and complex enterprise systems combined with a world-class infrastructure
- Lasting partnerships where your analyses and decisions will directly influence solutions creating real value for our customers
- A team that recognizes your expertise, encourages authentic collaboration, and values leadership based on trust and mutual respect
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Requirements TranslationSoftware DesignFunctional SpecificationsTechnical SupportDigital TransformationSystem ChangesDocumentation ProductionQuality Assurance CollaborationErgonomic Design PrinciplesComplex Systems Management
Soft Skills
Synthesis SkillsUnderstanding Technical ConceptsCollaborationSimplifying ConceptsLeadership
Certifications
Degree in Computer ScienceDegree in Business AnalysisDegree in AdministrationDegree in Actuarial Mathematics