Customer Sales Solutions Architect – Wholesale Solutions

TELUS

Customer Solutions Architect specializing in telecommunications solutions for TELUS. Driving customer success through integrated data, voice, mobility, and IoT solutions while partnering closely with Sales Executives.

Posted 7/4/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSenior💰 CA$64,000 - CA$114,000 per yearWebsite

Tech Stack

Tools & technologies

IoTSwitchingVoIP

About the role

Key responsibilities & impact

Prime integrated solutions across Data (Fibre, WAN, L2VPN, IP networking), Voice (SIP trunking, VoIP, voice termination), Mobility (Wireless services, MVNO/MVNE, roaming, messaging), and IoT (SIM-based connectivity, connected car, telemetry, asset tracking)
Lead customer conversations with confidence and clarity, simplifying complex technical concepts into business-relevant solutions for diverse technical and executive audiences
Partner with Sales Executives to qualify and shape opportunities, drive multi-product solutions, and support cross-sell and new logo acquisition as the trusted technical advisor
Build strong, long-term customer relationships through a customer-first mindset, deeply understanding business drivers, challenges, and growth opportunities

Requirements

What you’ll need

3–7+ years of experience in telecommunications or technical pre-sales
Strong knowledge of data networking (WAN, IP, fibre), voice services (SIP, VoIP), and mobility solutions
Knowledge of IoT/M2M solutions
Understanding of network architecture (BGP, routing fundamentals) and experience in carrier or wholesale environments
Expertise in data networking (BGP, routing, switching), MPLS, L2PN, DWDM, Wavelength, and WAN technologies
Strong background in SIP, VoIP, trunking, Toll Free, and SMS messaging
Proficient with Wireless, IoT architectures, connected car, roaming, travel SIM, and mobility ecosystems
Experience working with or integrating RESTful APIs
Understanding of telecom API ecosystems (e.g., messaging, voice, authentication) and API tools (Postman, Swagger/OpenAPI)
Bilingual Excellence: Fluency in both English and French is required/preferred

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Data NetworkingWANIPFibreSIPVoIPMPLSBGPRoutingSwitching

Soft Skills

Customer-First MindsetEffective CommunicationRelationship BuildingTechnical Advisory