Network Specialist III – IoT Network & Managed Connectivity

TELUS

IoT Network Specialist designing wireless network solutions using cellular technology for TELUS. Engaging with customers and solving complex connectivity challenges in telecommunications.

Posted 6/13/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$86,000 - CA$136,000 per yearWebsite

Tech Stack

Tools & technologies

DNSIoTSwitchingTCP/IP

About the role

Key responsibilities & impact

Conduct technical discovery with customers and internal stakeholders to understand connectivity requirements
Design end-to-end IoT wireless network solutions using managed cellular routers and modems
Translate customer requirements into device configurations, deployment standards, and implementation plans
Support customers through network integration activities including LAN/WAN design, VPN/IPsec, and routing strategy
Provide technical guidance during customer onboarding
Build and maintain modem and router configuration templates that set the standard for deployments
Remotely diagnose and resolve connectivity issues across customer devices
Perform root-cause analysis on complex networking and operational issues
Manage firmware lifecycles and keep configurations current as customer needs evolve
Coordinate with vendor technical support when needed
Drive continuous improvement on operational processes and standards
Support deployment readiness testing, validation, and handoff activities
Own technical documentation and deployment records for each customer
Handle customer escalations related to managed modem services
Balance multiple active deployments and operational priorities simultaneously

Requirements

What you’ll need

CCNA certification or equivalent demonstrating hands-on knowledge of TCP/IP networking fundamentals
Practical experience with VPN and IPsec technologies — you've configured and troubleshooted these in production environments
Real-world experience with industrial cellular routers or modems — you understand device lifecycle, remote management platforms, and field deployment realities
Strong networking fundamentals including routing, switching, NAT, firewall/ACL configurations, DHCP, DNS, and subnetting
Cellular network experience (LTE/5G) and understanding of WAN and remote connectivity architectures
Customer-facing communication skills — you can explain technical concepts clearly and gather requirements directly from stakeholders

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

TCP/IP networkingVPNIPsecroutingswitchingNATfirewallACL configurationsDHCPDNS

Soft Skills

customer-facing communicationtechnical guidancerequirement gatheringproblem-solvingmultitasking

Certifications

CCNA