Technical Customer Service Agent I

TELUS

Technical Customer Service Agent providing support for healthcare solutions. Collaborating with teams to ensure customer satisfaction in a digital environment.

Posted 5/30/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$39,000 - CA$73,000 per yearWebsite

About the role

Key responsibilities & impact

Provide technical customer support
Collaborate with internal teams
Maintain customer satisfaction through effective communication

Requirements

What you’ll need

Required Knowledge
Required Skills & Abilities
Required Professional Designation/Certification
Required Experience

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

technical customer supportcollaborationcustomer satisfactioneffective communication