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TELUS

Senior Product Manager – Secure Business

TELUS

Senior Product Manager improving product profitability and customer experience for TELUS Secure Business. Collaborating with cross-functional teams to optimize business initiatives and strategies.

Posted 5/25/2026full-timeVancouver • 🇨🇦 CanadaSenior💰 CA$100,000 - CA$150,000 per yearWebsite

About the role

Key responsibilities & impact
  • Design and develop a product portfolio strategy to focus on product profitability and value chain improvements from a customer and team member journey
  • Manage product roadmaps and collaborate with enabling teams for effective lifecycle management, including product introduction, optimization, and retirement
  • Own the strategy and execution of business initiatives, working with stakeholders to identify opportunities that optimize processes and deliver exceptional customer experiences
  • Foster strong work relationships with internal and external partners across TELUS, as well as external vendor partners
  • Serve as the SME for our business security products
  • Drive engagement and improve experience for current and new customers
  • Communicate and influence effectively at all layers of the organization in support of driving quality decisions
  • Prepare and deliver powerful presentations for all layers of the organization including executives
  • Represent the team on cross-functional strategic programs requiring product influence and input
  • Managing and executing product strategies by supporting projects that involve operational process development

Requirements

What you’ll need
  • You can find insights from data and use them to develop strategic and tactical plans
  • You are known for your collaborative attitude and teamwork with others
  • You look at opportunities from 20,000 feet but know how to execute solutions at 10 feet
  • You are a self-starter with a curious and tenacious nature; you actively seek out change through critical questioning, innovation, service, and continuous improvement
  • You are not afraid to dig deep and find opportunities for improvement on your own
  • You can influence people through spirited teamwork, partnership, facts, and data
  • You have a track record of influencing change through change management, program management, project management methodologies, practices, and processes
  • Your peers and other leaders believe you are a great coach in developing organizational capabilities
  • You are astute and able to understand key financial concepts associated with the profit and loss of products

Benefits

Comp & perks
  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product portfolio strategylifecycle managementbusiness initiativesoperational process developmentdata analysischange managementprogram managementproject management
Soft Skills
collaborative attitudeteamworkself-startercuriositytenacityinfluencingcoachingcommunicationpresentation skills