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Senior Product Manager – Secure Business
TELUSSenior Product Manager improving product profitability and customer experience for TELUS Secure Business. Collaborating with cross-functional teams to optimize business initiatives and strategies.
About the role
Key responsibilities & impact- Design and develop a product portfolio strategy to focus on product profitability and value chain improvements from a customer and team member journey
- Manage product roadmaps and collaborate with enabling teams for effective lifecycle management, including product introduction, optimization, and retirement
- Own the strategy and execution of business initiatives, working with stakeholders to identify opportunities that optimize processes and deliver exceptional customer experiences
- Foster strong work relationships with internal and external partners across TELUS, as well as external vendor partners
- Serve as the SME for our business security products
- Drive engagement and improve experience for current and new customers
- Communicate and influence effectively at all layers of the organization in support of driving quality decisions
- Prepare and deliver powerful presentations for all layers of the organization including executives
- Represent the team on cross-functional strategic programs requiring product influence and input
- Managing and executing product strategies by supporting projects that involve operational process development
Requirements
What you’ll need- You can find insights from data and use them to develop strategic and tactical plans
- You are known for your collaborative attitude and teamwork with others
- You look at opportunities from 20,000 feet but know how to execute solutions at 10 feet
- You are a self-starter with a curious and tenacious nature; you actively seek out change through critical questioning, innovation, service, and continuous improvement
- You are not afraid to dig deep and find opportunities for improvement on your own
- You can influence people through spirited teamwork, partnership, facts, and data
- You have a track record of influencing change through change management, program management, project management methodologies, practices, and processes
- Your peers and other leaders believe you are a great coach in developing organizational capabilities
- You are astute and able to understand key financial concepts associated with the profit and loss of products
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product portfolio strategylifecycle managementbusiness initiativesoperational process developmentdata analysischange managementprogram managementproject management
Soft Skills
collaborative attitudeteamworkself-startercuriositytenacityinfluencingcoachingcommunicationpresentation skills