Data & Trust Manager – Privacy & AI

TELUS

Data & Trust Manager driving TELUS’ data, privacy and AI initiatives. Advocating for responsible data governance and ensuring adherence to ethical standards in technological solutions.

Posted 5/17/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$86,000 - CA$136,000 per yearWebsite

About the role

Key responsibilities & impact

Support on strategic initiatives to deploy or leverage data and technology responsibly and ethically by providing expert advice to execute on TELUS’ data commitments
Educate and advise business units on new or existing data uses and implementation of ethical technologies
Conduct privacy and AI impact assessments, identify risks and provide corresponding recommendations
Support the development of a data program that meets or exceeds the expectations of our customers while simultaneously ensuring TELUS’ ability to respectfully leverage data to deliver value to our stakeholders
Collaborate with cross-functional stakeholders to develop and implement technology solutions and ensure adherence to the TELUS’ Trust Model
Document, prioritize, and communicate clear privacy requirements for product initiatives and releases
Escalate data risks promptly, with a sense of urgency, and recommend mitigating controls that are effective to protect the data of our customers and team members
Adapt to meet the changing needs of the organization, and a fast-paced ambitious team, where priorities shift but the focus on the mission is steadfast

Requirements

What you’ll need

Minimum 3 - 5 years of industry experience in privacy, data protection, data ethics and/or operational data governance
Demonstrated ability to implement emerging technologies and programs by building and operationalizing programs related to privacy and AI laws, data ethics, artificial intelligence, data governance and data protection in a responsible and ethical manner
Valued for your knowledge and expertise in applying privacy and AI laws, guidance and best practices, and an understanding of data ethics, operational data governance and data protection
Proven expertise in identifying, assessing, and communicating privacy and data protection risks to cross-functional stakeholders at all levels of the organization
Skilled at translating complex risk assessments into clear, actionable insights for business leaders, operational teams, and non-privacy experts to drive informed decision-making
Trusted as a collaborative partner who will act with integrity to fulfil TELUS’ commitments to its customers and team members
Demonstrated track record of defining and delivering measurable outcomes for customers and the business in a complex stakeholder environment
Known for your ability to influence and negotiate effectively, to be a persuasive advocate, and help develop communities of practice
Comfortable with ambiguity and recognized for your ability to make decisions in a fluid environment
Certified International Association of Privacy Professional (IAPP) or willingness and ability to become certified within 6 months
Great-to-haves: Bilingualism in English and French, verbal and/or written, legal background/experience, experience working in a large, matrixed organization, advanced knowledge of English is required

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data protectiondata ethicsoperational data governanceprivacy lawsAI impact assessmentsrisk assessmenttechnology solutionsdata governanceemerging technologiesdata program development

Soft Skills

collaborationcommunicationinfluencenegotiationdecision-makingadaptabilityintegritypersuasioncommunity buildingproblem-solving

Certifications

Certified International Association of Privacy Professional (IAPP)