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TELUS

Senior Program Manager, Strategic Operations

TELUS

Senior Program Manager overseeing strategic operations in TELUS Consumer Solutions. Leading complex projects and managing vendor partnerships for data initiatives.

Posted 5/5/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$86,000 - CA$136,000 per yearWebsite

About the role

Key responsibilities & impact
  • You will lead intake management and ticket arbitration for the business
  • You will lead the strategic planning and roadmaps for Insights Packages and Packets
  • You will support our third-party data vendor partnerships
  • You will support high-level ELT (Executive Leadership Team) asks and special projects
  • You will provide critical support to our team's Consumer Insight Governance portfolio

Requirements

What you’ll need
  • 8+ years of demonstrated experience managing stakeholder relations
  • 4+ years of experience with strategic program design or a like field
  • 5+ years of experience working with technical, privacy, security teams in a cross functional fashion
  • 2+ years of experience managing vendor relationships, contracts and/or negotiations
  • Business Acumen: You bring specialized knowledge or past experience supporting meaningful business initiatives
  • Proactive, mission oriented, self driven, and excited to steer programs from ideation to execution and beyond
  • Experience with AI programs is strongly preferred
  • Project Management Certification is preferred
  • Experience in Telecommunications is an asset but not required

Benefits

Comp & perks
  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills

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Hard Skills & Tools
strategic program designstakeholder managementvendor relationship managementcontract negotiationcross-functional collaborationAI programsproject management
Soft Skills
business acumenproactivemission orientedself drivenprogram management
Certifications
Project Management Certification