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About the role
Key responsibilities & impact- Partner with clients and internal teams to understand business needs
- Translate requirements into detailed technical specifications
- Support the design, development, and delivery of web portal solutions
- Ensure solutions are user-friendly, accessible, and aligned with client expectations
- Contribute to the successful migration and implementation of client portals
- Lead requirements gathering through workshops and client interactions
- Break down complex needs into clear, structured documentation
- Collaborate on solution design and estimation discussions
- Support development teams by clarifying requirements
- Coordinate and participate in user acceptance testing (UAT)
- Ensure accessibility standards (WCAG) are applied
- Contribute to release documentation and communication
- Manage priorities across multiple projects with tight timelines
Requirements
What you’ll need- 5+ years Business Analysis experience
- 5+ years web portal/digital platform experience
- Experience gathering and documenting requirements
- Agile methodology experience
- Experience working with developers and QA teams
- Client-facing experience
- Bachelor’s degree or equivalent experience
- Bilingual (French and English)
Benefits
Comp & perks- Collaborative and team-oriented
- Project-based work with deadlines
- Opportunity to grow and work on multiple initiatives
- Flexible and supportive culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements gatheringtechnical specificationsweb portal developmentdigital platform experienceAgile methodologyuser acceptance testingdocumentationsolution designproject management
Soft Skills
client-facingcollaborationcommunicationprioritizationproblem-solvingleadershiporganizational skillsadaptabilityattention to detailinterpersonal skills
Certifications
Bachelor’s degreeAgile certificationBusiness Analysis certification